Sales Manager -MICE

Company Description INDEX Holding is a long-established Emirati company founded in 1928 and headquartered in Dubai, United Arab Emirates. It operates a diverse portfolio of subsidiaries spanning textiles, trading and investment, conferences and exhibitions, healthcare management, medical services, and media. Key subsidiaries include INDEX Trading & Investment, INDEX Conferences and Exhibitions Organisation, INDEX Health Care Management, INDEX Medical Center, INDEX Media, Bigdot, and Abdul Salam Al Madani Textile Trading & Tailoring. This broad business footprint offers team members exposure to multiple industries and opportunities to contribute to high-profile projects in the region. Job Summary : This role will drive hotel room sales, revenue growth, and business development across the UAE. The role will manage client relationships and lead hotel contracting, including rate negotiations, commercial terms, room allocations, and contract finalization. The ideal candidate will have strong UAE hotel market knowledge and established relationships with hotel chains, regional offices, hotel groups, and individual hotels Key Roles and Responsibilities : • Drive sales of hotel room inventory and achieve assigned sales, revenue, and profitability targets. • Identify, prospect, and acquire new B2B clients through cold calling, networking, referrals, market research, partnerships, and other business development activities. • Develop and maintain strong relationships with corporate clients, business partners, and industry main players such as hotel chains, hotel groups, regional offices, and individual hotels across the UAE. • Understand client requirements and identify suitable hotel room inventory and identify new commercial opportunities to meet their needs. • Negotiate commercial terms, rates, volumes, and agreements with clients to maximize sales and profitability. • Manage the complete B2B sales cycle, from lead generation and prospecting through negotiation, closing. • Drive repeat business by maintaining strong client relationships and ensuring consistent service and commercial value. • Identify opportunities to increase sales through upselling, cross-selling, higher room volumes, and expansion of existing accounts. • Maintain accurate and up-to-date records of leads, opportunities, client accounts, sales activities, and revenue performance in the CRM. • Work closely with internal teams to ensure smooth fulfilment of client requirements and effective utilization of contracted hotel room inventory. • Monitor sales performance, pipeline development, conversion rates, and revenue against assigned targets. • Prepare regular sales and business development reports and provide market feedback to management. • Ensure a high level of professionalism, responsiveness, and relationship management throughout the client lifecycle Key Skills and Qualifications • Minimum 3-5 years of experience in hotel sales and contracting, business development, corporate sales, or account management. • Proven track record of selling products, services, contracts, or commercial solutions to business clients. • Demonstrated ability to generate new business, build a sales pipeline, negotiate with decision-makers, close deals, and achieve revenue targets. • Strong prospecting, lead generation, negotiation, presentation, and closing skills. • Experience managing corporate accounts and developing long-term B2B client relationships. • Commercially minded with the ability to identify opportunities and convert them into revenue. • Strong communication, interpersonal, relationship-building, and negotiation skills. • Ability to work independently, manage a sales pipeline, prioritize opportunities, and operate in a target-driven environment. • Proficiency in CRM systems and Microsoft Office. • Excellent verbal and written English communication skills. Show more Show less

Minimum 3-5 years of experience in hotel sales and contracting, business development, corporate sales, or account management.