Sr Business Analyst (Housing Loan & Banking Operations) | 8 to 12 Years | CBAP Mandate

Experience: 8 to 12 Years Notice- Immediate to 15 Days max Budget- 12000 to 16000 AED per month Position: Business Analyst Location: Abu Dhabi, UAE Department: (PWBB) – National Housing Loan (NHL) Service Line Employment Type: Full-Time (Onsite) Qualifications: • Bachelor's Degree in Information Technology, Computer Science, Business Administration, Finance, or related discipline. • 8+ years of Business Analysis experience, preferably within Banking and Financial Services. • Minimum 3+ years of experience in Loan Management, Mortgage Lending, Housing Finance, or Consumer Banking domains. • Proven experience delivering medium to large-scale IT transformation projects. • Strong experience working in Agile, Waterfall, and Hybrid project methodologies. • Proficiency in business analysis tools and software (e.g., Microsoft Visio, JIRA, Confluence). • Knowledge of banking processes and regulations is a plus. • CBAP - Certification in Business Analysis is mandatory. Key Deliverables • Business Requirement Documents (BRD) • Functional Specification Documents (FSD) • User Stories & Acceptance Criteria • Process Flow Diagrams • Gap Analysis Reports • UAT Test Scenarios & Results • Solution Impact Assessments • Business Verification Testing (BVT) Documentation • KEY ACCOUNTABILITIES: Key Responsibilities: 1. Business Analysis & Requirements Management • Elicit, analyse, validate, and document business requirements from stakeholders across business and IT functions. • Conduct workshops, interviews, and requirement gathering sessions with business users, SMEs, and external stakeholders. • Translate business requirements into detailed functional specifications, process flows, use cases, user stories, and business rules. • Create and maintain Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), gap analyses, and solution requirement documents. • Evaluate current business processes and identify opportunities for optimization and automation. 2. Housing Loan & Banking Operations • Analyse and support end-to-end National Housing Loan processes, including: • Loan Origination • Application Processing • Eligibility Assessment • Loan Approval • Loan Disbursement • Loan Servicing • Collections & Recovery • Customer Communications • Understand lending products, credit processes, collateral management, customer onboarding, and compliance requirements. • Support initiatives related to housing loan products, government housing programs, and financing schemes. 3. Solution Design & Delivery • Collaborate with Solution Architects, Developers, QA Teams, and Vendors to design effective business solutions. • Review solution designs and ensure business requirements are accurately translated into technical solutions. • Analyse system impacts, dependencies, integrations, and process changes. • Participate in project planning, effort estimation, and risk identification activities. 4. Stakeholder Management • Act as the primary liaison between business units and technology teams. • Facilitate discussions and obtain approvals from business stakeholders. • Manage expectations and communicate project progress, issues, risks, and dependencies. • Build strong relationships with internal departments, external vendors, and regulatory stakeholders. 5. Testing & Quality Assurance • Define test scenarios, test cases, and acceptance criteria. • Support SIT, UAT, BVT, and production validation activities. • Coordinate defect management and resolution with project teams. • Ensure delivered solutions meet business expectations and quality standards. 6. Project Governance & Documentation • Maintain complete project documentation throughout the project lifecycle. • Support change request management and impact assessments. • Prepare executive-level reports, project presentations, and status updates. • Ensure compliance with FAB governance, security, audit, and regulatory standards. Required Skills & Competencies Functional Skills • Banking and Financial Services domain knowledge. • Housing Loan / Mortgage Lending expertise. • Loan Disbursement and Collections process knowledge. • Requirements Management and Documentation. • Process Mapping and Business Process Re-engineering. • Functional Solution Design. • User Story and Use Case Development. • UAT Planning and Execution. • Regulatory and Compliance Awareness. Technical Skills • Strong knowledge of: o Core Banking Systems o Loan Management Systems o CRM Platforms o Workflow Management Systems o Business Process Automation Tools o API & System Integrations • Experience with SQL and data analysis. • Familiarity with Jira, Confluence, Azure DevOps, Visio, and Microsoft Office Suite. Soft Skills • Excellent communication and stakeholder management skills. • Strong analytical and problem-solving abilities. • Ability to manage multiple priorities in a fast-paced environment. • Strong presentation and facilitation skills. • Ability to challenge requirements constructively and drive consensus among stakeholders. ________________________________________ Preferred Experience Candidates with experience in one or more of the following will be highly preferred: • UAE Banking sector experience. • National Housing Loan (NHL) domain experience. • Mortgage and Housing Finance solutions. • Construction Finance and Payment/Disbursement Management. • Government Housing Programs. • Collections and Recovery Systems. • Vendor Management and Third-Party Solution Delivery. • Digital Transformation and Process Automation initiatives. • Regulatory reporting and compliance projects. Show more