Accenture Middle East
Riyadh, Saudi ArabiaPosted 3 days ago
About Accenture Accenture is a leading global professional services company helping the world's leading enterprises reinvent — building their digital core, unleashing the power of AI, and creating value at speed and scale. We bring together deep industry expertise, cutting-edge technology, and bold thinking to deliver outcomes that matter. You'll be on the front line of 24x7 SOC operations protecting enterprise clients against active threats. This isn't a passive monitoring role — you'll be triaging, investigating, and responding to real incidents, working within a high-performing global delivery team where speed, accuracy, and judgment all matter. • Monitor and analyze security alerts from SIEM, SOAR, EDR, and other security tools to identify potential threats across client environments • Perform timely triage, validation, and investigation of alerts in line with SLA requirements and prioritization frameworks (P1–P4) • Execute containment, response, and remediation actions using established SOC runbooks • Manage incidents through the full case lifecycle — accurate documentation, status updates, and closure in the case management system • Monitor SOC communication channels and ensure timely response to inquiries, escalations, and stakeholder coordination • Escalate high-severity and complex incidents in line with SLAs, including immediate notification for potential P1/P2 cases • Conduct effective shift handovers, ensuring active and critical cases are transferred with full context • Identify and report operational gaps, anomalies, or delays within the same shift to relevant leads • Contribute to continuous improvement by surfacing gaps in detection, logging, automation, and case handling processes What You'll Need • Strong understanding of cybersecurity fundamentals — threat types, attack vectors, the CIA triad, and incident response principles • Working knowledge of operating systems (Windows, Linux/Unix) and networking concepts (TCP/IP, OSI model, DNS, HTTP/S) • Hands-on experience or familiarity with SIEM/SOAR platforms, endpoint protection, firewalls, and security monitoring tools • Ability to analyze logs, network traffic, and endpoint telemetry to identify malicious activity • Disciplined and process-oriented — able to work effectively in a shift-based, SLA-driven environment • Clear communicator with strong documentation habits and the ability to coordinate across internal and external stakeholders • Bachelor's degree in Cybersecurity, Computer Science, Information Systems, or a related field Bonus Points • Familiarity with the MITRE ATT&CK framework for threat identification and mapping • Exposure to cloud security concepts across Azure, AWS, or GCP • Relevant certifications such as CompTIA Security+, BTL1, or CEH Show more Show less
Bachelor's degree in Cybersecurity, Computer Science, Information Systems, or a related field
Monitor and analyze security alerts from SIEM, SOAR, EDR, and other security tools to identify potential threats across client environments; Perform timely triage, validation, and investigation of alerts in line with SLA requirements and prioritization frameworks (P1–P4); Execute containment, response, and remediation actions using established SOC runbooks; Manage incidents through the full case lifecycle — accurate documentation, status updates, and closure in the case management system; Monitor SOC communication channels and ensure timely response to inquiries, escalations, and stakeholder coordination; Escalate high-severity and complex incidents in line with SLAs, including immediate notification for potential P1/P2 cases; Conduct effective shift handovers, ensuring active and critical cases are transferred with full context; Identify and report operational gaps, anomalies, or delays within the same shift to relevant leads; Contribute to continuous improvement by surfacing gaps in detection, logging, automation, and case handling processes
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