Service Technician

We are seeking a skilled and customer-focused Personal Service Technician (PST) to join our Volvo Aftersales team. The successful candidate will deliver high-quality vehicle maintenance and repair services in accordance with Volvo standards, ensuring customer satisfaction, vehicle safety, and operational efficiency. The role requires strong technical expertise, effective communication, and a commitment to Volvo’s service processes and quality standards. Key Responsibilities • Perform vehicle servicing, maintenance, diagnostics, and repairs in accordance with Volvo standards and manufacturer guidelines. • Conduct vehicle inspections and accurately identify technical issues using Volvo-approved diagnostic tools and equipment. • Communicate vehicle conditions, technical findings, and recommended repairs clearly to the service team and customers, as applicable. • Ensure all work is completed efficiently, accurately, and within the agreed service timelines. • Maintain accurate service records, job cards, diagnostic reports, and repair documentation. • Follow Volvo service procedures, technical updates, warranty requirements, and quality control standards. • Ensure compliance with workshop health, safety, environmental, and housekeeping requirements. • Coordinate with Service Advisors, workshop colleagues, and Parts teams to ensure timely completion of repairs. • Support first-time-fix performance, customer satisfaction, workshop productivity, and continuous improvement initiatives. Qualifications and Experience • Technical diploma or vocational qualification in Automotive Technology or a related field. • Previous experience in vehicle servicing, diagnostics, and repairs, experience with Volvo vehicles is preferred. • Knowledge of modern automotive systems, including electrical and electronic systems, engine management, and vehicle diagnostics. • Familiarity with manufacturer-approved diagnostic equipment and workshop procedures. • Strong troubleshooting, communication, teamwork, and time-management skills. • Commitment to quality workmanship, customer satisfaction, and safe working practices. Key Competencies • Technical proficiency and diagnostic ability • Customer focus and service quality • Attention to detail and accuracy • Problem-solving and analytical skills • Teamwork and communication • Productivity and time management • Compliance with Volvo standards and workshop safety procedures Show more Show less

Technical diploma or vocational qualification in Automotive Technology or a related field. Previous experience in vehicle servicing, diagnostics, and repairs, experience with Volvo vehicles is preferred. Knowledge of modern automotive systems, including electrical and electronic systems, engine management, and vehicle diagnostics. Familiarity with manufacturer-approved diagnostic equipment and workshop procedures. Strong troubleshooting, communication, teamwork, and time-management skills. Commitment to quality workmanship, customer satisfaction, and safe working practices.

Perform vehicle servicing, maintenance, diagnostics, and repairs in accordance with Volvo standards and manufacturer guidelines. Conduct vehicle inspections and accurately identify technical issues using Volvo-approved diagnostic tools and equipment. Communicate vehicle conditions, technical findings, and recommended repairs clearly to the service team and customers, as applicable. Ensure all work is completed efficiently, accurately, and within the agreed service timelines. Maintain accurate service records, job cards, diagnostic reports, and repair documentation. Follow Volvo service procedures, technical updates, warranty requirements, and quality control standards. Ensure compliance with workshop health, safety, environmental, and housekeeping requirements. Coordinate with Service Advisors, workshop colleagues, and Parts teams to ensure timely completion of repairs. Support first-time-fix performance, customer satisfaction, workshop productivity, and continuous improvement initiatives.