LUXURY BEAUTY TRAINER & SUPERVISOR

Company Description Capital Store is recognized as Oman’s leading luxury and lifestyle destination, with a heritage dating back to 1972. Over the decades, the company has expanded from a single store to a premier retailer known for its curated selection of international luxury brands. Capital Store offers top-tier beauty, perfume and luxury gifts from renowned names such as Dior, Guerlain, Clarins, Estee Lauder & Loreal Group and other global brands. Role Description The Luxury Beauty Trainer & Supervisor is a full-time, on-site role based in Masqaţ, Oman. This role is responsible for training beauty advisors and sales staff on product knowledge, luxury service standards, and selling techniques across a portfolio of high-end beauty and fragrance brands. The position includes supervising day-to-day operations on the sales floor, guiding teams to meet performance targets, and ensuring visual merchandising and brand presentation are consistently aligned with brand guidelines. The Luxury Beauty Trainer & Supervisor will conduct regular coaching sessions, organize workshops and in-store events, and provide feedback to management on training needs and customer trends. The role also involves maintaining strong relationships with brand partners, monitoring stock levels of key beauty products, and supporting a refined, customer-centric experience for all visitors. Qualifications • Strong expertise in beauty, skincare, and fragrance products, with the ability to deliver clear and engaging product training. • Proven experience in retail supervision or team leadership within luxury, beauty, or fashion environments. • Skills in coaching, mentoring, and performance management to support and develop sales teams. • Excellent customer service and clienteling skills, with a focus on luxury standards and personalized experiences. • Ability to plan and deliver training sessions, workshops, and in-store brand activations effectively. • Solid communication and interpersonal skills, with proficiency in English and Arabic language. • Organizational and time management skills to handle multiple brands, schedules, and store priorities. • Comfort with basic retail systems, reporting, and tracking sales or training outcomes. • Previous experience in the GCC or similar luxury retail markets is preferred. • Relevant diploma or degree in business, marketing, cosmetology, or a related field is beneficial. Show more Show less

Strong expertise in beauty, skincare, and fragrance products, with the ability to deliver clear and engaging product training. Proven experience in retail supervision or team leadership within luxury, beauty, or fashion environments. Skills in coaching, mentoring, and performance management to support and develop sales teams. Excellent customer service and clienteling skills, with a focus on luxury standards and personalized experiences. Ability to plan and deliver training sessions, workshops, and in-store brand activations effectively. Solid communication and interpersonal skills, with proficiency in English and Arabic language. Organizational and time management skills to handle multiple brands, schedules, and store priorities. Comfort with basic retail systems, reporting, and tracking sales or training outcomes. Previous experience in the GCC or similar luxury retail markets is preferred. Relevant diploma or degree in business, marketing, cosmetology, or a related field is beneficial.

Training beauty advisors and sales staff on product knowledge, luxury service standards, and selling techniques across a portfolio of high-end beauty and fragrance brands. Supervising day-to-day operations on the sales floor, guiding teams to meet performance targets, and ensuring visual merchandising and brand presentation are consistently aligned with brand guidelines. Conducting regular coaching sessions, organizing workshops and in-store events, and providing feedback to management on training needs and customer trends. Maintaining strong relationships with brand partners, monitoring stock levels of key beauty products, and supporting a refined, customer-centric experience for all visitors.