Pre-Sales Engineer

The Next Level of Fire & Life Safety Leadership With more than two centuries of combined history, brands like Kidde, Kidde Commercial, Edwards, GST, Badger, and Aritech have been leading the way in protecting people and property around the world. Now, we’re taking that leadership to the next level. Kidde Global Solutions brings together the most trusted and iconic brands in safety, building upon our shared experience and expertise to address the needs and challenges of more customers in more places. With an unmatched portfolio of solutions and services, and a commitment to constant innovation we’re elevating the standards for an entire industry – and establishing the next level of fire and life safety leadership. At Kidde Global Solutions, you’re joining a global technology leader in fire and life safety solutions and our employees are the heart of it all. With industry-defining brands in life safety and security, you’ll be part of a legacy of leadership working with cutting-edge technologies that protect lives and property worldwide. As a leading fire safety brand, our mission is to provide solutions that protect people and property from the effects of fire and related hazards. We’re committed to expanding our impact and providing dynamic opportunities for growth within our team. You’ll be part of a company that prioritizes quality, integrity, collaboration, and customer care, with the resources, training, and incentives to ensure your success every step of the way. Position Summary The Pre-Sales Engineer is responsible for providing technical expertise and engineering support to the sales organization, business partners, consultants, and end users. The role bridges the gap between technical solutions and customer requirements by supporting project design, product selection, technical compliance, training activities, and site support. The Pre-Sales Engineer plays a critical role in driving specifications, ensuring technical excellence, supporting partner development, and promoting Kidde Commercial and Edwards solutions across the assigned region. Key Responsibilities Pre-Sales & Technical Solution Support • Prepare and verify Bills of Quantities (BOQs) for fire and life safety systems. • Perform value engineering assessments and optimization of system designs. • Support preparation of technical compliance statements and tender documentation. • Evaluate and recommend project upgrade and migration strategies. • Review and verify high-level system architecture and solution designs. • Provide technical support during project engineering and design phases. • Assist sales teams with solution presentations, technical clarifications, and customer engagements. • Support business development activities by providing technical expertise for lead generation and opportunity qualification. Consultant & Business Development Engagement • Conduct consultant workshops for product approvals and brand acceptance. • Deliver technical workshops and presentations to consulting firms. • Support specification development and consultant engagement activities. • Conduct business development presentations for consultants and end users. • Promote Edwards and Kidde product portfolios to increase market awareness and specification adoption. Partner Development & Training • Support onboarding and technical enablement of new Value-Added Resellers (VARs). • Deliver product refresh and new-product training sessions to existing partners. • Conduct certified and non-certified technical training programs. • Provide design, engineering, and pre-sales training to business partners. • Develop and deliver internal technical training programs for sales and engineering teams. • Execute the Edwards and Kidde Master Training Plan, including certification, refresh, and competency development programs. Site & Technical Support • Conduct site visits to provide technical assistance and solution guidance. • Troubleshoot programming-related issues and provide resolution recommendations. • Support installation reviews and provide guidance on best practices. • Assist with the evaluation of product performance, quality concerns, and field issues. • Support product recall, upgrade, and migration programs when required. • Prepare technical letters, certifications, and project-related technical documentation. Marketing & Events Support • Provide technical support for exhibitions, seminars, roadshows, and industry events. • Deliver product awareness presentations for customers, consultants, and end users. • Represent the company during technical events and customer engagements. Qualifications Saudi National Education • Bachelor's Degree in Electrical Engineering, Electronics Engineering, Mechanical Engineering, Fire Protection Engineering, or a related technical discipline. Experience Entry level. Knowledge or Experience in fire and life safety systems, security systems, or related technical solutions is a plus. Skills & Competencies • Excellent presentation and public speaking skills. • Strong technical troubleshooting and problem-solving abilities. • Effective communication and stakeholder management skills. • Ability to conduct technical training and workshops. • Strong organizational and project coordination capabilities. • Customer-focused with a consultative approach. • Ability to work independently and manage multiple priorities. Travel Requirements • Frequent travel within the assigned territory for customer meetings, training sessions, site visits, consultant workshops, and industry events. This role serves as the primary technical ambassador for the company's fire and life safety solutions, ensuring customers, consultants, and partners receive exceptional technical support while driving business growth and market adoption. World Leaders in Fire and Life Safety Kidde Global Solutions is a world leader in fire & life safety solutions tailored for complex commercial facilities to homes. Through iconic, industry-defining brands including Kidde, Kidde Commercial, Edwards, GST, Badger, and Aritech, we provide residential and commercial customers with advanced solutions and services to protect people and property in a wide range of applications, all around the globe. Show more