Operations Supervisor

Are you the kind of person who walks into a warehouse and sees precision, rhythm, and potential? Do you love making things work smoother, faster, and better with a team that thrives on excellence? We’re on the lookout for a seasoned, sharp-thinking Operations Supervisor to take the helm of our warehouse and logistics operations. You’ll be the engine that powers inbound, outbound, inventory, and last-mile operations delivering exceptional service to our customers and excellence across the board. What You'll Be Doing: • Own the flow: Oversee the entire lifecycle of goods from dock to doorstep, ensuring timelines, quality, and customer satisfaction are never compromised. • Lead like a pro: Inspire, train, and manage a team of warehouse associates, packers, and drivers, driving performance and productivity every day. • Master the numbers: Monitor KPIs, inventory counts, and SLAs with laser-sharp focus. You know every item has a place and every process has a purpose. • Collaborate across the board: From Purchasing to Finance to Customer Service, you’re the operational linchpin ensuring everything ticks. • Problem-solve like a ninja: Whether it’s a late delivery, a damaged item, or a stock discrepancy, you act fast and fix smart. • Supervise Goods Receipt Notes (GRNs), inspect product quality, and manage returns with vendors. • Ensure accurate stock entry using FIFO/FEFO standards and track discrepancies. • Drive timely and accurate order fulfillment—pick, pack, and ship like a boss. • Coordinate logistics to meet delivery SLAs and solve fulfillment hiccups quickly. • Lead cycle counts, audits, and reconcile stock movements. • Manage reordering, stock aging, and proper disposal of unsellable goods. • Logistics & Last-Mile Delivery: • Route drivers for maximum efficiency and customer happiness. • Handle returns and delivery exceptions with professionalism and poise. • Schedule and coach staff for peak performance. • Implement continuous improvement strategies across operations. What You Bring to the Table: • Education: Bachelor’s degree in supply chain, Logistics, Business, or a related field. • Experience: 5+ years leading operations in warehouse or logistics environments, with teams of 50+. • Industry Edge: E-commerce or retail logistics experience is a major plus. • Tech-Savvy: Fluent in WMS, ERP systems, Excel, and Google Workspace. • Languages: English fluency a must. Arabic? Even better. Skills That Make You Stand Out: • Leadership that motivates and gets results. • A cool head under pressure with top-tier problem-solving skills. • Strategic thinker with a hands-on approach. • Obsessed with accuracy, timelines, and optimizing workflows. • Stellar communication and cross-departmental collaboration. Why Boutiqaat? At Boutiqaat, you won’t just join a company you’ll join a movement redefining e-commerce beauty and lifestyle retail. Here, every day offers new challenges, learning opportunities, and a chance to help build a smarter, more efficient operation from the ground up. Ready to Grow with Us? Kickstart your career with hands-on experience, expert mentorship, and real impact. Apply now and be part of something exciting! Show more Show less