Sales Administration Manager

About us Dillinger Middle East FZE (DiME) represents Dillinger (who have sites in France & Germany) and are one of the world’s leading manufacturers of heavy steel plate from stock and mill to customers across the Middle East and other international markets. Our work combines technical product knowledge, dependable commercial service and close coordination with customers and production partners. The opportunity We are seeking an experienced professional to lead our sales administration team of 2–4 employees. You will oversee stock sales, direct mill orders and cross-trading, ensuring that customer commitments translate into accurate order execution, timely documentation and effective support for shipment and collection. Your responsibilities • Review customer purchase orders against approved offers, including material specifications, quantities, prices, delivery conditions, payment terms and documentary requirements; resolve differences with Sales before confirmation. • Manage sales orders, pro forma invoices, supplier purchase orders and confirmations in the ERP system. Prepare sales reports and support pricing and contract administration within approved authority. • Prepare and verify commercial and shipping documents, including invoices, packing lists, Mill Test Certificates, Certificates of Origin, Bills of Lading, road consignment notes and vessel certificates; obtain customer approvals where required. • Review Letters of Credit, coordinate amendments and document presentations, monitor shipment and bank deadlines, and resolve discrepancies with customers, banks and Finance. • Administer Cash Against Documents transactions and documentation for advance-payment and credit sales; follow up on document acceptance and payment-related issues with Finance. • Coordinate with mills, suppliers, logistics teams and freight partners on shipment progress, customer updates, certification, attestation and legalisation. • Allocate team workloads and monitor priorities. Maintain accurate ERP/CRM records and complete transaction files, observe confidentiality and retention requirements, and escalate commercial or documentary risks promptly. Your qualifications and experience • A bachelor’s degree in commerce, Business Administration, International Trade, Logistics, Supply Chain Management or a related discipline. An equivalent professional qualification supported by substantial directly relevant experience may be considered. • Minimum 10 years of relevant experience in sales administration, export documentation or international trade operations within trading, distribution or manufacturing. • Practical trade-documentation and banking expertise, supported by sound knowledge of Incoterms and UCP 600. • Hands-on ERP experience and proficiency in Excel, Word and Outlook, with strong numerical skills and attention to detail. • Demonstrated team leadership, sound commercial judgement and the ability to manage competing deadlines in a multicultural environment. • Excellent written and spoken English and confident communication with customers and international business partners. • Should be able to work in teams and collaborate Additional advantages Experience in steel, metals or comparable industrial products; UAE/GCC trade operations; SAP and Salesforce; or relevant certification in documentary credits or international trade. Preferably worked in a multi-cultural and multi-national organization. German and/or French language skills are an advantage. How to apply Please email your CV to [email protected] by 25 October 2026, quoting “Sales Administration Manager” in the subject line. Show more Show less