Performance Manager

SICE is seeking a qualified and experienced Performance Manager to join our team in Riyadh, Saudi Arabia. About SICE: SICE is a leading international technology and engineering company specializing in intelligent transportation systems, infrastructure management, and operation & maintenance solutions. About the Project: The position is part of a 5-year Operation & Maintenance (O&M) project at King Saud bin Abdulaziz University for Health Sciences (KSAU-HS) in Riyadh, focusing on the operation, maintenance, and performance of the university's electric bus transportation system. Position: Performance Manager Location: Riyadh, Saudi Arabia Project Duration: 5 Years We are looking for a motivated professional to support operational excellence, monitor key performance indicators (KPIs), and ensure compliance with project performance standards and contractual requirements. Job Responsibilities: • Manage and supervise the PMS Performance Team, ensuring quality, safety, and efficiency across all Operation & Maintenance (O&M) activities. • Develop, implement, and monitor comprehensive performance, quality, and safety plans in compliance with project standards and contractual requirements. • Monitor project performance indicators (KPIs), identify performance issues, and implement corrective actions to ensure operational excellence. • Review work orders, plan and schedule activities, and ensure timely completion of assigned tasks. • Prepare and consolidate daily, weekly, and monthly performance reports for project management and stakeholders. • Maintain and update the project performance management system, including KPIs, targets, risk registers, and performance monitoring processes. • Ensure compliance with KSAU-HS safety, fire protection, quality standards, and applicable policies and procedures. • Coordinate with O&M department managers to ensure accurate reporting, effective risk management, and continuous performance improvement. • Conduct regular team meetings, provide performance-related training, and ensure staff awareness of quality and safety requirements. • Oversee team assignments, workload distribution, staff scheduling, and leave planning. • Monitor service requests through MAXIMO, ensuring timely resolution and compliance with operational standards. • Support inventory control, resource planning, and operational efficiency while maintaining cost-effective performance. • Identify operational risks, analyze problems, and develop effective corrective and preventive actions. • Provide regular updates to the Project Manager regarding performance, progress, challenges, and improvement initiatives. Education: • Bachelor's degree in a relevant field from an accredited university. Experience & Skills: • Minimum of 6 years of experience in performance management within Operation & Maintenance (O&M) projects or equivalent. • Strong knowledge of performance management standards, quality assurance, and safety regulations. • Proven experience in KPI monitoring, performance reporting, and continuous improvement. • Strong leadership, communication, analytical, and problem-solving skills. • Ability to manage teams, prioritize tasks, and deliver results effectively. Show more Show less