Senior Product Specialist

Location: Dammam About Us: Salehiya started commercial activities in 1964 as a specialized healthcare company. It is one of the leading Saudi Arabian companies in distributing pharmaceuticals, medical and laboratory equipment, diagnostics, medical disposables, and hospital and consumer supplies. The company kept pace with the rapid development of the health sector in Saudi Arabia and gradually evolved to meet the needs and demands of a constantly growing market. Salehiya is based in three major cities: Riyadh, Jeddah, and Dammam. It also has branches around the kingdom to cover the whole market and provide prompt and efficient client services, with over 1000 workforce. For more information, you can visit our website: www.salehiya.com Why Work with Us: Salehiya Healthcare is committed to creating a diverse and inclusive workplace where all employees are valued and respected. We believe in fostering a culture that encourages creativity and innovation, particularly in technology. We utilize the latest tools in our field and stay ahead of industry trends. Our comprehensive training programs and mentorship opportunities are designed to support professional growth and development. We prioritize maintaining a welcoming atmosphere for everyone. The core values that guide our people derive from our purpose to elevate the healthcare experience in the kingdom. Job Purpose: The Senior Product Specialist is responsible for promoting assigned products, providing clinical and technical support, developing customer relationships, and driving sales growth within the assigned territory. The role supports product adoption, customer satisfaction, and achievement of business objectives through effective engagement with healthcare professionals and key stakeholders. Key Accountabilities: • Promote and sell assigned Endoscopy and Surgical products to hospitals and healthcare professionals. • Develop and maintain strong relationships with surgeons, physicians, nurses, procurement teams and key decision-makers. • Provide clinical and technical support for assigned products through procedure support, product demonstrations, healthcare professional training, and expert knowledge of clinical applications and competitor offerings. • Identify new business opportunities and expand the customer base within the assigned territory. • Monitor market trends, customer needs and competitor activities and provide market insights. • Support the implementation of sales and marketing strategies to achieve assigned targets. • Manage customer accounts, sales pipeline, forecasts and opportunities through the CRM system. • Support tenders, quotations, negotiations and commercial activities with relevant internal teams. • Follow up on product utilization, customer satisfaction, installations and post-sales support. • Participate in conferences, exhibitions, workshops and medical education activities. • Maintain accurate records and prepare regular sales, market and customer reports. • Mentor and support junior Product Specialists to enhance product knowledge and sales effectiveness. • Support new product launches and implementation plans within the assigned market. Qualifications and Experience: Minimum Qualifications: bachelor's degree with a Biomedical engineering, nursing, or any equivalent major. Minimum Experience: Experience 3-5 years Surgical/ Medical Endoscopy or operating room. Skills: Product Management, Data and Market Analysis, communication and negotiation, Time management, and presentation skills Nationality: Show more Show less

The Senior Product Specialist is responsible for promoting assigned products, providing clinical and technical support, developing customer relationships, and driving sales growth within the assigned territory. The role supports product adoption, customer satisfaction, and achievement of business objectives through effective engagement with healthcare professionals and key stakeholders.