IT Manager

Role Summary The IT Manager is responsible for planning, delivering, and managing all technology services within assigned venues for a major International Multi-Sport Games event. This role ensures seamless integration, operation, and support of all event-related technology systems, aligning with organizational standards and operational requirements. Key Responsibilities • Technology Planning & Delivery • Oversee the end-to-end deployment of venue technology infrastructure, including IT networks, broadcast support systems, and telecommunications. • Coordinate with central technology teams to ensure all systems are delivered on time and meet required specifications. • Manage technology fit-out plans, installation schedules, and testing phases. • Venue Operations Management • Act as the primary point of contact for all technology operations within the venue. • Ensure all systems (e.g., connectivity, access control, accreditation systems) function reliably during events. • Lead troubleshooting and incident management, ensuring minimal disruption. • Stakeholder Coordination • Collaborate with internal departments (broadcast, security, operations) and external vendors. • Liaise with local authorities and service providers. • Support user groups such as media, teams, officials, and event staff with their technology needs. • Testing & Readiness • Plan and execute venue technology testing events, including rehearsals and simulations. • Ensure all systems meet operational readiness criteria before match days. • Maintain detailed documentation of systems, configurations, and issue logs. • Team Leadership • Manage and supervise on-site technology teams, contractors, and vendors. • Provide guidance, training, and performance oversight. • Ensure adherence to health, safety, and security standards. • Risk & Compliance Management • Identify potential risks related to technology delivery and operations. • Implement mitigation strategies and contingency plans. • Ensure compliance with cybersecurity, data protection, and organizational policies. Additional Responsibilities • Inventory Management: Monitor and maintain inventories of hardware, software licenses, and other IT resources, ensuring availability of necessary equipment and materials. • Troubleshooting and Technical Support: Act as the point of contact for troubleshooting complex IT issues and provide hands-on technical support for hardware, software, and network-related problems. • Vendor Management: Liaise with external vendors and service providers to procure IT equipment, software licenses, and support services as needed. • Security and Data Privacy: Implement and enforce IT security protocols and ensure compliance with data privacy regulations, minimizing the risk of data breaches and unauthorized access. • System Upgrades and Maintenance: Plan and oversee system upgrades, maintenance activities, and software patches to ensure the reliability and security of IT infrastructure. Required Skills • Excellent project management and organizational skills • Strong problem-solving and decision-making abilities • Effective communication and stakeholder management • Ability to work under pressure in fast-paced, live-event environments • Leadership and team coordination skills • Strong knowledge of network infrastructure, systems integration, and event technology solutions Required Qualifications • Bachelor's degree in Information Technology, Engineering, or a related field Experience Requirement • 5-8+ years of experience in IT/technology management, preferably in large-scale events or sports environments • Experience managing vendors and multi-stakeholder environments Location / Work Mode Riyadh Additional Notes Contract Duration: 15th Oct 2026 - 18th Dec 2026 Working Conditions • Full-time, site-based role with extended hours during event periods • Requires flexibility, including evenings, weekends, and travel between venues Success Criteria • Seamless delivery and operation of all venue technology systems • High system uptime and minimal operational disruptions • Positive feedback from stakeholders and user groups • Effective coordination across teams and vendors Show more Show less