Customer Service Support - Hiring UAE National

• Customer Service Support • Location: UAE • Function: Customer Service / Operations Support • We are looking for a customer-focused Customer Service Support professional to handle customer enquiries, provide operational support, coordinate with internal teams, and ensure timely resolution of customer requests. Key Responsibilities • Handle customer enquiries through phone, email, chat, or other communication channels. • Provide accurate information regarding products, services, orders, and processes. • Follow up on customer requests and ensure timely closure. • Coordinate with internal departments to resolve service-related issues. • Maintain customer records and update CRM / internal systems. • Handle complaints professionally and escalate complex cases when required. • Support order, delivery, payment, or service-related follow-ups. • Maintain reports, trackers, and service documentation. • Ensure customer communication is clear, professional, and timely. • Support day-to-day administrative and operational activities as required. Requirements • Experience in Customer Service / Customer Support / Customer Operations preferred. • Minimum 1 year in a customer-facing role. • Strong verbal and written communication skills. • Good problem-solving and follow-up ability. • Customer-focused and professional approach. • Good knowledge of MS Office, especially Excel and Outlook. • CRM / ERP experience is an advantage. • Ability to work in a fast-paced environment and manage multiple requests. LinkedIn Skills • Customer Service • Customer Support • Customer Experience • Customer Operations • Customer Relationship Management • CRM • Complaint Handling • Query Resolution • Email Support • Call Handling • Order Support • Service Coordination • Customer Communication • Escalation Management • Issue Resolution • Microsoft Excel • Microsoft Outlook • Documentation • Administrative Support • Stakeholder Coordination Popular Job Titles • Customer Service Support • Customer Support Executive • Customer Service Executive • Customer Support Coordinator • Customer Service Representative • Customer Care Executive • Customer Operations Executive • Client Service Executive • Customer Experience Executive Show more Show less

Experience in Customer Service / Customer Support / Customer Operations preferred. Minimum 1 year in a customer-facing role. Strong verbal and written communication skills. Good problem-solving and follow-up ability. Customer-focused and professional approach. Good knowledge of MS Office, especially Excel and Outlook. CRM / ERP experience is an advantage. Ability to work in a fast-paced environment and manage multiple requests.

Handle customer enquiries through phone, email, chat, or other communication channels. Provide accurate information regarding products, services, orders, and processes. Follow up on customer requests and ensure timely closure. Coordinate with internal departments to resolve service-related issues. Maintain customer records and update CRM / internal systems. Handle complaints professionally and escalate complex cases when required. Support order, delivery, payment, or service-related follow-ups. Maintain reports, trackers, and service documentation. Ensure customer communication is clear, professional, and timely. Support day-to-day administrative and operational activities as required.