Product Manager – Corporate Cards

About the business area Corporate, Wealth & Investment Banking Group The Corporate, Wealth & Investment Banking Group (CWIBG) provides a portfolio of corporate banking services, including investment & transaction banking as well as financial market solutions. This sophisticated product suite is powered by efficient digital platforms and distribution channels. It serves a broad range of clients both domestically and across the MENA region, including government entities, financial institutions, to large corporates, and maintains strategic relationships with leading banks globally We are actively seeking an ambitious professional to join our Transaction Banking Product – Corporate Card team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking. Role Overview: The Product Manager – Corporate Cards is responsible for end-to-end ownership and ongoing evolution of the Corporate Credit Cards product. This role is pivotal in defining, prioritising, and delivering product features across all phases. The Product Manager collaborates closely with technology, operations, risk, and external partners to ensure successful product delivery. Acting as the primary link between business needs and delivery teams, the role ensures clear requirements, compliant solutions, and timely execution, while effectively managing complex stakeholder relationships and dependencies associated with card schemes. In addition to product ownership, the Product Manager should be proficient in gathering requirements, mapping processes, analysing data, and engaging stakeholders to ensure business objectives are translated into practical technology solutions. In this role, your key responsibilities include: Product Ownership & Roadmap • Own and maintain the Corporate Cards product roadmap and backlog, ensuring alignment with business objectives, regulatory requirements, and scheme mandates. • Define product features and enhancements with clear value propositions, scopes, and success criteria. • Prioritise initiatives based on business impact, risk assessment, and delivery feasibility. Corporate Cards Expertise • Manage requirements throughout the Corporate Credit Cards lifecycle, including limits, controls, authorisations, billing, fees, and reporting. • Oversee compliance and impacts related to card schemes (e.g., Visa, Mastercard), processors, and regulatory changes. • Coordinate with scheme representatives and vendors on mandated and strategic initiatives. Requirements & Delivery Enablement • Translate business needs into clear, structured requirements, including features, user stories, and acceptance criteria. • Collaborate with technology and architecture teams to ensure solutions meet both functional and non-functional requirements. • Provide ongoing clarification and support during the development and testing phases. UAT & Release Readiness • Define User Acceptance Testing (UAT) scope and scenarios that reflect real-world corporate card usage and operational workflows. • Coordinate UAT execution and ensure formal sign-off prior to production deployment. • Support rollout planning and readiness activities for new releases. Stakeholder & Governance Management • Serve as the single point of accountability across business, technology, operations, risk, finance, and external partners. • Facilitate alignment, manage dependencies, and drive decision-making across diverse stakeholder groups. • Represent the product in governance and approval forums. Production Ownership & Continuous Improvement • Retain product ownership post-launch, supporting issue triage and root-cause analysis as needed. • Identify and drive enhancements to improve product scalability, usability, compliance, and operational efficiency. • Ensure all product documentation remains current as the product evolves. The ideal candidate should have the following experience: • Extensive experience in Cards, Payments, or Transaction Banking, with a preference for Corporate Cards. • Deep understanding of card schemes (Visa, Mastercard), controls, fees, and compliance requirements. • Demonstrated ability to manage complex stakeholder environments within a banking context. • Strong analytical, documentation, and prioritisation skills. • Experience working in Agile or hybrid delivery models. • Familiarity with tools such as JIRA, Confluence, and Visio. What we offer: • Competitive Salary. Additionally, all employees are eligible to participate in one of our rewarding variable pay plans. • Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels). • Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements. • Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs. Show more Show less

Extensive experience in Cards, Payments, or Transaction Banking, with a preference for Corporate Cards. Deep understanding of card schemes (Visa, Mastercard), controls, fees, and compliance requirements. Demonstrated ability to manage complex stakeholder environments within a banking context. Strong analytical, documentation, and prioritisation skills. Experience working in Agile or hybrid delivery models. Familiarity with tools such as JIRA, Confluence, and Visio.

Product Ownership & Roadmap: Own and maintain the Corporate Cards product roadmap and backlog, ensuring alignment with business objectives, regulatory requirements, and scheme mandates. Define product features and enhancements with clear value propositions, scopes, and success criteria. Prioritise initiatives based on business impact, risk assessment, and delivery feasibility. Corporate Cards Expertise: Manage requirements throughout the Corporate Credit Cards lifecycle, including limits, controls, authorisations, billing, fees, and reporting. Oversee compliance and impacts related to card schemes (e.g., Visa, Mastercard), processors, and regulatory changes. Coordinate with scheme representatives and vendors on mandated and strategic initiatives. Requirements & Delivery Enablement: Translate business needs into clear, structured requirements, including features, user stories, and acceptance criteria. Collaborate with technology and architecture teams to ensure solutions meet both functional and non-functional requirements. Provide ongoing clarification and support during the development and testing phases. UAT & Release Readiness: Define User Acceptance Testing (UAT) scope and scenarios that reflect real-world corporate card usage and operational workflows. Coordinate UAT execution and ensure formal sign-off prior to production deployment. Support rollout planning and readiness activities for new releases. Stakeholder & Governance Management: Serve as the single point of accountability across business, technology, operations, risk, finance, and external partners. Facilitate alignment, manage dependencies, and drive decision-making across diverse stakeholder groups. Represent the product in governance and approval forums. Production Ownership & Continuous Improvement: Retain product ownership post-launch, supporting issue triage and root-cause analysis as needed. Identify and drive enhancements to improve product scalability, usability, compliance, and operational efficiency. Ensure all product documentation remains current as the product evolves.