Operations Manager – Food Importation, Wholesale & Distribution

Location: Dubai, UAE Employment Type: Full-Time Industry: Food & Beverage / FMCG / Wholesale Distribution Reporting To: Business Owner Salary: Competitive, dependent on experience About the Opportunity We are recruiting an experienced and commercially minded Operations Manager on behalf of an established, growing Dubai-based food importation and wholesale distribution business. This is a senior, hands-on position offering full responsibility for the company's day-to-day operations, including international imports, supply chain management, warehousing, inventory control, logistics and wholesale distribution. Reporting directly to the business owner, the successful candidate will take ownership of operational performance, manage teams and external suppliers, improve efficiencies and ensure the business is structured to support continued growth. Key Responsibilities • Take overall responsibility for daily business operations, ensuring efficient coordination across all operational functions. • Manage international product imports, including overseas suppliers, freight forwarders, customs clearance and shipping arrangements. • Oversee warehousing, inventory management, stock control, order fulfilment and distribution. • Manage wholesale operations, ensuring timely and accurate deliveries to B2B customers. • Oversee logistics, transportation, delivery scheduling and third-party service providers. • Ensure appropriate food storage, cold-chain management and compliance with UAE food safety and import regulations. • Lead operational teams, establish procedures and implement performance improvements. • Monitor operational expenditure, supplier costs, logistics expenses and inventory wastage. • Provide oversight of the existing finance team to ensure operational and financial processes are aligned, without responsibility for day-to-day accounting. • Work closely with the business owner to improve operational efficiency, reduce costs and support future expansion. Candidate Requirements • Proven experience as an Operations Manager, Head of Operations or similar senior operational leader. • Strong background in food importation, FMCG, wholesale distribution or food supply chain operations. • Demonstrable experience managing international imports, warehousing, inventory and logistics. • Good knowledge of UAE customs procedures, food import regulations and supply chain requirements. • Experience handling chilled, frozen or temperature-sensitive food products would be advantageous. • Strong leadership skills, with experience managing operational teams and external suppliers. • Commercial awareness and a track record of improving operational efficiency and controlling costs. • Experience within a growing SME or owner-managed business would be particularly beneficial. • Highly organised, proactive and capable of independently managing multiple operational functions. The Opportunity This position offers considerable autonomy and the opportunity to take full ownership of operations within a growing food distribution business. The successful candidate will work directly with the owner, playing a central role in strengthening operational processes, managing the supply chain and supporting the company's continued expansion. Show more Show less

Proven experience as an Operations Manager, Head of Operations or similar senior operational leader. Strong background in food importation, FMCG, wholesale distribution or food supply chain operations. Demonstrable experience managing international imports, warehousing, inventory and logistics. Good knowledge of UAE customs procedures, food import regulations and supply chain requirements. Experience handling chilled, frozen or temperature-sensitive food products would be advantageous. Strong leadership skills, with experience managing operational teams and external suppliers. Commercial awareness and a track record of improving operational efficiency and controlling costs. Experience within a growing SME or owner-managed business would be particularly beneficial. Highly organised, proactive and capable of independently managing multiple operational functions.

Take overall responsibility for daily business operations, ensuring efficient coordination across all operational functions. Manage international product imports, including overseas suppliers, freight forwarders, customs clearance and shipping arrangements. Oversee warehousing, inventory management, stock control, order fulfilment and distribution. Manage wholesale operations, ensuring timely and accurate deliveries to B2B customers. Oversee logistics, transportation, delivery scheduling and third-party service providers. Ensure appropriate food storage, cold-chain management and compliance with UAE food safety and import regulations. Lead operational teams, establish procedures and implement performance improvements. Monitor operational expenditure, supplier costs, logistics expenses and inventory wastage. Provide oversight of the existing finance team to ensure operational and financial processes are aligned, without responsibility for day-to-day accounting. Work closely with the business owner to improve operational efficiency, reduce costs and support future expansion.