Business Development Manager / KAM – New Business

MISSION: The Business Development Manager / KAM – New Business is responsible for identifying, developing, and onboarding new business opportunities to accelerate Groupe SEB's growth in the Saudi market. MAIN PURPOSES OF THE JOB: 1. Develop New Business Opportunities • Identify and develop new business opportunities across relevant channels, customers, and market segments. • Identify potential customers and decision-makers and establish strong commercial relationships. • Understand customer needs, business models, market dynamics, and growth opportunities. • Lead negotiations with potential customers and convert opportunities into profitable business. • Develop long-term, trust-based relationships with newly acquired customers. • Continuously identify opportunities to expand the business with existing customers. 2. Deliver Profitable Sales Growth • Develop and execute business development plans to achieve agreed sales and profitability targets. • Identify opportunities to maximize revenue and profitable growth. • Develop annual and account-specific business plans for new customers. • Negotiate commercial terms and agreements with customers in line with company guidelines. • Monitor customer profitability and ensure that commercial investments deliver the expected return. • Manage commercial risks, including payment terms, credit exposure, and customer insurance requirements. 3. Develop Market Presence and Market Share • Identify opportunities to expand Groupe SEB's presence in the SDA and Cookware categories. • Identify new channels, customers, and business models that can contribute to market growth. • Work with Marketing and Trade Marketing teams to develop customer-specific activities and initiatives. • Support product launches and ensure successful introduction of new products to newly acquired customers. 4. Customer Development and Relationship Management • Develop strong, long-term relationships with key stakeholders and decision-makers. • Build a deep understanding of customer needs, requirements, and business priorities. • Ensure the correct products and services are delivered to customers in a timely manner. • Resolve customer issues and complaints effectively to maintain trust and strengthen relationships. • Identify opportunities to position Groupe SEB as a strategic partner and, where relevant, Category Captain. • Collaborate with customers and the Trade Marketing team to develop value-creating initiatives. 5. Business Planning and Forecasting • Lead the assigned customers' business planning and forecasting cycle in collaboration with the Demand Planning team. • Provide accurate sales forecasts based on customer plans, market trends, promotional activities, and expected business development. • Ensure sufficient stock availability to support new customer launches and promotional activities. • Monitor actual sales versus forecasts and proactively identify gaps and corrective actions. 6. Cross-Functional Collaboration • Work closely with Marketing, Trade Marketing, Supply Chain, Demand Planning, Finance, and Customer Service teams to ensure successful customer development. • Coordinate customer onboarding and ensure all commercial, operational, and financial requirements are completed. • Collaborate with Finance on payment terms, customer credit, collections, and profitability. • Collaborate with Supply Chain to ensure product availability and efficient customer delivery. • Work with Marketing to implement product launches and marketing activities. • Ensure smooth communication between internal teams and customers. 7. Commercial Performance and Reporting • Monitor sales performance, profitability, customer development, and business pipeline. • Track progress against business development targets and agreed KPIs. • Prepare regular reports and provide clear updates on business opportunities, customer development, and risks. • Conduct regular business reviews and recommend corrective actions where required. • Maintain accurate customer and opportunity information in the relevant company systems. Ensure all reporting and commercial activities comply with Groupe SEB policies and procedures. Qualifications • University degree in Sales or Business Administration • 4 to 5 years of experience in sales / KA management in Consumer Goods/FMCG / Consumer Durables within multinational organizations • Good knowledge of KSA market and trade • Result driven. • Strong communication and negotiation skills in English and Arabic • Self-initiatives and highly independent to perform his activities. • Ability to solve problems. • Strong data analytical skills with the ability to shape insights into action. • Relationship / rapport building capabilities – internal and external. • Team player with collaborative nature • Fluency in English; Arabic language skills are an asset. Show more Show less