Content Quality Associate

🚀 Welcome to Your Next Adventure! As a Content Quality Associate, you will be the guardian of our catalog’s excellence and the voice of our brand across both Arabic and English interfaces. In this role, you will continuously audit, refine, and optimize our app and website content—ensuring every product title, description, and attribute meets the highest standards of linguistic accuracy, cultural relevance, and searchability. Working closely with cross-functional teams, you will proactively spot systemic issues, elevate localization quality, and ensure our customers enjoy a seamless, trustworthy, and engaging product discovery experience. 🛠 What You’ll Get Your Hands On • Browse our app and website for content opportunities and improvements • Work on content quality initiatives and tasks for existing and new selection. • Identify systematic and operational problems then contribute to their resolution. • Check the quality of selection received internally and externally through different moderation and quality tools. • Collaborate with cross-functional teams to implement catalogue-related improvements efficiently. • Provide regular feedback and actionable insights to improve catalogue quality. 🧙‍♂️ The Magic You Bring • Native Arabic language required. • Bachelor’s degree in Translation, Linguistics, Marketing or equivalent experience. • 2-5 years of experience in content moderation, translation, or e-commerce. • Demonstrated experience in using analytics tools and content management platforms. • Familiarity with marketplace dynamics and product discovery flows. • Ability to work on a custom schedule with flexible weekend days off. • Excellent written and verbal communication skills. • effectively in a fast-paced, dynamic environment. • Proactive problem-solving skills with a focus on process improvements. • Deep understanding of product categorization and customer behavior. • Attention to detail and ability to think strategically. Inside Snoonu’s Universe Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier. The Dream We’re Chasing To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time. The Quest We’re On To radically transform how people live by leveraging technology to connect them with endless possibilities. Our Everyday Superpowers Be Customer Obsessed: “Focus on the customer and all else will follow.” Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.” Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.” Lead by Example and Take Ownership: “Be the change you want to see and take ownership.” Work Smart and Deliver Results: “You can do more by doing less, better, and faster.” It's All About People: “Be a team player; together we are stronger.” Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.” Perks & Worklife Magic At Snoonu 🌐 Global Vibes – Collaborate with a worldwide crew. 🧠 Brain Boosters – Learning budgets, access to courses, and tools for your growth. 🚒 Builder’s Playground – Own your tasks, own your path! We’re big on autonomy. 🏝️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies. 🛠️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops. Great Place to Work® Certified We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work. Certified for Excellence Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people. Beyond the Code: Giving Back Matters We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission. Diversity Isn’t Just a Buzzword At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here. Let’s Build the Future Together Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together. Stay in the loop—connect with us on LinkedIn! Show more Show less