Mall Operations Manager

About us: Alandalus Property Company is a Saudi Joint Stock Company under the Commercial Registration No. 1010224110 dated 17/9/1427 H (corresponding to 10/10/2006) and the Ministerial Decision No. 2509 dated 03/09/1427 H (corresponding to 26/09/2006). It was established as a Saudi closed shareholding company with a capital of two hundred and thirty-eight million nine hundred thousand (238,900,000) Saudi Riyals. Currently the capital is nine hundred and thirty-three million three hundred thirty-three thousand three hundred and thirty (933,333,330) Saudi Riyals, divided into 93,333,333 ordinary shares. In 2015, 30% of the company’s shares were offered for public subscription. The number of shares offered was 21 million ordinary shares with a nominal value of SR 10 per share. • Alandalus Property is a leading company in the field of investment, development and operation of commercial income-generating properties throughout the Kingdom. The main activity of the company is currently concentrated in: • Retail properties including commercial centers and community shopping centers. • Hospitality. About the position: The selected candidate will oversee and manage the overall operational activities of Al-Andalus Mall in Jeddah. This includes keeping day-to-day operations efficient, coordinating the operational functions and maintaining a safe, organized and well-maintained environment within the mall. Key Responsibilities Operations Planning, Management & Oversight: • Prepare operational budgets for the mall’s operating departments and monitor their implementation after approval. • Develop and manage the mall’s operational budgets and review financial information to ensure efficient use of resources. • Plan and oversee the mall’s operational functions, including maintenance, cleaning, and general operational services. • Monitor the implementation of development and operational improvement projects within the centre. • Track progress against operational plans and take corrective action when performance deviates from plan. Contracts, Facilities & Operational Control: • Maintain high-quality operational standards through regular inspections and preventive maintenance of facilities, assets and equipment. • Monitor contractors’ performance and supervise their work to protect company interests and make sure agreed work is completed. • Ensure operations comply with relevant regulations, safety requirements and center standards. • Identify operational risks and develop appropriate mitigation actions. Reporting, Performance Monitoring: • Prepare periodic reports on operational performance and improvement initiatives. • Follow up on audit observations related to operational activities and implement corrective actions. • Support the development and review of operational policies and procedures. Team & Stakeholder Management: • Supervise operational teams and ensure smooth coordination between operational functions. • Monitor the performance of supervisors and staff, and support their training and development. • Coordinate with tenants, customers, vendors and service providers to resolve operational issues. Qualifications • Bachelor’s degree in Business Administration or a related field. • Minimum of 10–12 years of total experience in the relevant field, including at least 3 years in the same role. • Excellent oral and written communication skills in Arabic and English. • Skilled in Microsoft Office programs. • Strong administrative, planning and organizing skills. • Ability to deal calmly with emergency situations. • Ability to analyze numbers and adjust plans accordingly. • Strategic thinking with the ability to develop others. Show more Show less