Parts Sales Supervisor

Abdul Latif Jameel comprises diversified businesses with deep roots in the Middle East, North Africa, and Turkey (MENAT region). Strong networks and long-established relationships make us a powerful partner, opening doors for those who want to do business in the region. Our businesses represent some of the world’s leading brands, earning us their trust and building long-lasting and mutually beneficial relationships. Our commitment to anticipate and support our partners’ needs has driven our success. From our modest beginnings 75 years ago as a small trading business and then a Toyota distributorship in Jeddah, Saudi Arabia, we have established an extensive operations infrastructure, built the largest vehicle distribution network in Saudi Arabia, and, along the way, we have accumulated comprehensive automotive expertise throughout the region. Applying our vast experience in the automotive sector, we’ve used our expertise and operations infrastructure to diversify into new sectors that contribute to the ‘infrastructure of life’ in the MENAT region. Financial Job Dimensions Degree of supervision Close supervision, daily to weekly. Level of Authority Very limited within the scope of system management and order taking. Purpose of the Job Achieve parts sales target, through opening new sales channels/customers and maintain the parts orders cycle using JSAP system, re-invoice parts orders to customer, and issuing PDR requests in case of order discrepancy. Moreover, the jobholder is responsible for ensuring collection on time and maintain the overdue payments at minimum level. Key Accountabilities: Description • Open Sales deals and build good communication with Clients • Achieve Part Sales volume /Target • Manage Parts sales cycle using JSAP System • Ensure collection of cash and overdue payment. Key Accountabilities: Performance Indicators • # of field Visits • Sales Target • Ordering Lead time • Overdue payment ratio Major Activities 1. Collect wholesalers’ requirements and communicate to parts warehouse using JSAP system. 2. Invoicing orders using SAP /ERP System following ordering process. 3. Issue PDR Report (Parts Discrepancy Report) in case reported by the customer. 4. Ensure and follow up on Parts delivery to the customer as planned. 5. Coordinate with the Warehouse team in case of PDR and/or Late delivery. 6. Collect the market pulse towards Parts campaign and advise management. 7. Maintain customer satisfaction level. 8. Monitor Client payment status. Job Context • This position is playing the role of the liaison between the wholesaler / broker and ALJ with reference to sales request • The position has an impact on the satisfaction of client by ensuring the availability of parts and ensuring the process goes smoothly without any delay • The jobholder should build and maintain good relation with the wholesaler/broker, which have impact of sales. Framework, Boundaries & Decision Making Authority • This role works under close supervision • Authority is limited to the ordering system /process management • Decision-making is limited to the operational process of sales. Organizational / Functional Strategic Focus Minimum Qualifications Diploma, High school Minimum Experience 3 – 5 years in an Sales related job Job-Specific Skills ERP Knowledge, Numerical mindset, fast typing Languages Arabic is a must, English is an asset Special Certifications / Membership Why Work for Us? With a truly international footprint and more than three quarters of a century of commercial success behind us, we are today, not only a leading employer across the Middle East, North Africa and Turkey (MENAT) region, but also offer exciting opportunities worldwide, from Chile to Japan, from the UK to Australia. Our values guide the way we work with our business partners, within our communities, and with each other. Through Respect, Innovation, a Pioneering Spirit, and Empowerment, we are proud of our culture which sees ideas blossom, people thrive and successes flourish. publication ends on 14 Oct 2026 Show more Show less