Receptionist

Company Description Adrenagy Fitness Centre is a training club dedicated to helping members reach their fitness goals in a friendly, interactive environment. Members come to Adrenagy for guidance, motivation, and personalized program design, expecting more than just a standard workout. The club is known as a “third place” where members are challenged, delighted, and engaged in a positive, fun atmosphere. Adrenagy’s main competitive advantage is its legendary customer service and focus on member delight, with staff committed to building strong, supportive relationships. As a service-focused fitness club, Adrenagy’s mission is to help as many members as possible achieve meaningful fitness results. Role Description This is a full-time, on-site Receptionist role based in Abu Dhabi Emirate, United Arab Emirates. The Receptionist will greet members and visitors, manage check-ins, and provide information about club services, schedules, and policies. Daily responsibilities include answering phone calls, responding to inquiries, handling bookings and appointments, and maintaining a welcoming reception area. The role also involves basic clerical tasks such as managing member records, processing payments, and coordinating with trainers and other team members. The Receptionist supports a high level of member satisfaction by delivering professional, courteous, and efficient front-desk service. Qualifications • Strong customer service and communication skills to interact effectively with members and visitors. • Proficiency in receptionist duties and phone etiquette for managing inquiries, bookings, and member flow. • Clerical skills, including basic data entry, record keeping, and handling payments. • Ability to maintain a professional, welcoming demeanor and handle busy reception environments. • Previous experience in a fitness, hospitality, or customer-facing role is preferred. • Basic computer skills and familiarity with scheduling or membership software are beneficial. • Fluency in English required; additional languages (such as Arabic) are an advantage. • High school diploma or equivalent; further training in administration or customer service is a plus. Show more Show less

High school diploma or equivalent; further training in administration or customer service is a plus. Fluency in English required; additional languages (such as Arabic) are an advantage. Basic computer skills and familiarity with scheduling or membership software are beneficial.

Greet members and visitors, manage check-ins, provide information about club services, schedules, and policies. Answer phone calls, respond to inquiries, handle bookings and appointments, maintain a welcoming reception area. Manage member records, process payments, and coordinate with trainers and other team members. Deliver professional, courteous, and efficient front-desk service to support high member satisfaction.