Kids Club Attendant

Company Description Raffles Hotels & Resorts The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. Fairmont Hotels & Resorts Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates. About Raffles & Fairmont Doha Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha — where extraordinary hospitality, timeless elegance, and world-class experiences come together. Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection. Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today’s global traveler. Together, Raffles & Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day. About The Application Process At Raffles & Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. Job Description We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Kids Club Attendant. The Kids Club Attendant at Raffles & Fairmont Doha is responsible for creating a safe, fun, engaging, and memorable experience for children and their families, while maintaining the luxury service standards of the hotel. The role combines childcare, recreation, guest service, safety, and activity planning. Key Responsibilities: • Welcome children and families warmly and professionally • Supervise children at all times and ensure their safety and well-being • Organize and conduct age-appropriate games, arts and crafts, storytelling and recreational activities • Communicate effectively with parents regarding their children’s activities, needs and concerns • Follow child safeguarding, health, hygiene and emergency procedures • Maintain a clean, safe and organized Kids Club environment • Ensure toys, games and activity equipment are clean, safe and properly maintained • Manage child check-in and check-out procedures accurately • Monitor children’s behavior and provide appropriate guidance and support • Report accidents, incidents, hazards and maintenance issues promptly • Assist with special events, themed activities and family programs • Coordinate with other hotel departments to provide a seamless guest experience • Maintain professional grooming and service standards in line with luxury hospitality expectations • Participate in training and continuously develop childcare and guest service skills Qualifications What will you bring to this role? • Previous experience in childcare, Kids Club, recreation, education or hospitality • Diploma or certification in Early Childhood Education, Childcare, Recreation or a related field is an advantage • Good command of English, both written and spoken • First Aid and CPR certification is an advantage • Strong knowledge of child safety, hygiene and safeguarding procedures • Excellent communication and interpersonal skills • Warm, patient, friendly and approachable personality • Creative and energetic with the ability to organize engaging activities for children • Ability to work effectively with children of different ages and backgrounds • Strong organizational and multitasking skills • Ability to work flexible hours, weekends and public holidays • Professional appearance and commitment to luxury hospitality standards • Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions • Foster an inclusive environment where every individual feels valued and respected • Create an environment where colleagues are empowered, supported and recognized Additional Information Employee Benefits Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Our Values Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special. Belonging: We celebrate our differences. We support each other and we always stand together. Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. Integrity: We build trust through mutual respect and being authentic. Diversity & Inclusion We are committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.