Ecommerce Manager

Role Description The Ecommerce Manager will oversee day-to-day online sales operations, ensuring a smooth customer experience across all digital channels. This full-time, on-site role based in Al Khobar includes managing product listings, pricing, promotions, and inventory accuracy on the ecommerce platform. The role involves monitoring site performance and analytics, coordinating with marketing and sales teams on campaigns, and optimizing conversion, average order value, and customer retention. The Ecommerce Manager will collaborate with customer service to address issues, gather feedback, and improve processes, while maintaining alignment with overall business objectives and brand standards. Qualifications • Strong analytical skills to interpret ecommerce data, track KPIs, and support data-driven decision-making. • Excellent communication skills to collaborate effectively with internal teams and external partners. • Proven experience in sales and ecommerce operations, including managing online product catalogs and promotions. • Marketing knowledge to support digital campaigns, merchandising strategies, and customer engagement initiatives. • Experience with ecommerce platforms, web analytics tools, and basic understanding of SEO and UX best practices. • Bachelor’s degree in Business, Marketing, Ecommerce, or a related field, or equivalent practical experience. • Strong organizational and time-management abilities, with attention to detail and accuracy. • Ability to work on-site in Al Khobar and adapt to a fast-paced, target-driven environment. Show more Show less

Oversee day-to-day online sales operations; manage product listings, pricing, promotions, and inventory accuracy on the ecommerce platform; monitor site performance and analytics; coordinate with marketing and sales teams on campaigns; optimize conversion, average order value, and customer retention; collaborate with customer service to address issues, gather feedback, and improve processes; maintain alignment with overall business objectives and brand standards.