Head of Account Management

We're looking for a Head of Account Management to build long-term client relationships and lead our team of Account Managers. You'll sit between our clients and our creative and production teams, and make sure every project is delivered to the right standard, on time, and within budget Key Responsibilities: - Lead and develop the Account Management team, including hiring, coaching, account allocation, and performance evaluation. - Own and retain relationships with key clients, and grow the business we already do with them. - Take in client briefs and turn them into a clear scope of work, timelines, and accurate budgets. - Coordinate with the creative and production teams (film, content, events) to keep execution quality high. - Manage pricing, financial proposals, and contract negotiations with clients. - Track account profitability and collections, and control scope creep. - Set standard account management processes, including regular client meetings, reporting, and client satisfaction tracking. - Report regularly to senior management on account performance, risks, and growth opportunities. - Contribute to business development and pitches. Requirements: - 6-8 years of account management experience at a creative, production, or advertising agency - Hands-on understanding of the visual production and content process - Proven track record managing government, semi-government, and private sector clients in the Saudi market - Fluent in Arabic and English, written and spoken - Able to manage multiple accounts and projects at once under tight deadlines - Bachelor's degree in Marketing, Media, Business Administration, or a related field - Experience with project management tools Show more Show less