Operational Risk Management (ORM) Manager

About the Role We are looking for an experienced Operational Risk Management (ORM) Manager to join the Risk team. The ORM Manager will be responsible for developing, implementing, and maintaining the operational risk management framework across the organization. The role will work closely with business and support functions to identify, assess, monitor, and mitigate operational risks while ensuring alignment with regulatory requirements, internal policies, and the organization’s risk appetite. The ideal candidate will have strong experience in operational risk within banking, FinTech, financial services, or another regulated environment in Saudi Arabia. Key Responsibilities: • Manage and continuously enhance the Operational Risk Management framework, policies, methodologies, and processes. • Identify, assess, monitor, and report operational risks across business and support functions. • Facilitate Risk and Control Self-Assessments (RCSA) with relevant departments. • Develop and monitor Key Risk Indicators (KRIs) and operational risk metrics. • Maintain and analyze the operational risk event and loss database. • Conduct root cause analysis for operational incidents and ensure appropriate corrective actions are implemented. • Monitor remediation plans and follow up on outstanding risk actions. • Perform operational risk assessments for new products, systems, processes, and material changes. • Support the development and monitoring of the organization’s operational risk appetite and tolerance levels. • Prepare regular operational risk reports and dashboards for senior management and relevant committees. • Identify emerging operational risks and recommend appropriate mitigation actions. • Work closely with Technology, Cybersecurity, Compliance, Internal Audit, Finance, Operations, and other relevant functions. • Promote operational risk awareness and a strong risk culture across the organization. • Support regulatory reviews, audits, and risk-related assessments. • Ensure operational risk practices are aligned with applicable Saudi Central Bank (SAMA) requirements and internal governance standards. • Support Business Continuity and third-party/vendor risk activities where applicable. Qualifications & Experience: • Bachelor’s degree in Risk Management, Finance, Business Administration, Accounting, or a related field. • Minimum 5–7 years of relevant experience, preferably including strong experience in Operational Risk Management. • Experience within banking, FinTech, lending, financial services, or another regulated financial institution is highly preferred. • Strong understanding of operational risk frameworks, governance, controls, and risk assessment methodologies. • Hands-on experience with RCSA, KRIs, operational risk incidents/loss events, control assessments, and risk reporting. • Good understanding of regulatory expectations within the Saudi financial sector. • Experience working with senior stakeholders and cross-functional teams. • Strong analytical, problem-solving, and reporting skills. • Excellent communication and stakeholder management skills. • Proficiency in English. Show more Show less