Senior Mechanical Service Engineer (Printing presses and finishing equipment)

One of our clients in Dubai is looking for Senior Mechanical Service Engineer (Printing presses and finishing equipment) The Senior Mechanical Service Engineer is responsible for providing advanced mechanical technical support, installation, commissioning, troubleshooting, maintenance, and repair services for printing, packaging, and associated industrial machinery supplied or supported by Company The role requires strong mechanical engineering expertise, hands-on troubleshooting capability, and the ability to work independently at customer sites. The engineer will also support junior engineers, coordinate with customers and internal teams, and ensure that service activities are completed safely, efficiently, and to a high professional standard. Key Responsibilities 1. Installation & Commissioning • Install, assemble, align, and commission printing, converting, packaging, and related machinery. • Interpret mechanical drawings, assembly drawings, manuals, and equipment specifications. • Perform machine leveling, alignment, calibration, and mechanical adjustments. • Conduct functional and performance testing following installation and commissioning. • Coordinate with electrical, automation, and production teams during machine commissioning. • Provide operator and maintenance training to customers when required. 2. Mechanical Troubleshooting & Repair • Diagnose and rectify complex mechanical faults on industrial machinery. • Troubleshoot issues involving gearboxes, bearings, shafts, rollers, pneumatic systems, chains, belts, drives, pumps, lubrication systems, and mechanical transmission components. • Identify root causes of recurring mechanical failures and recommend corrective actions. • Carry out emergency breakdown support and minimize machine downtime. • Perform machine overhauls, refurbishment, replacement, and repair of mechanical components. • Liaise with OEM technical teams where specialist support is required. 3. Preventive & Corrective Maintenance • Execute preventive maintenance programs according to OEM recommendations and customer requirements. • Inspect machines and identify wear, damage, misalignment, vibration, lubrication, and other potential failure points. • Prepare maintenance reports and recommend replacement of critical or worn components. • Support planned shutdowns, machine overhauls, and major maintenance projects. • Maintain accurate records of service activities, spare parts used, and machine condition. 4. Customer Service • Act as a senior technical representative of company at customer locations. • Communicate professionally with customer engineering, production, and maintenance teams. • Understand customer problems and provide practical, technically sound solutions. • Provide technical recommendations to improve machine reliability, productivity, and operational performance. • Maintain strong customer relationships through responsive and professional service. 5. Technical Support & Reporting • Prepare detailed service reports after site visits, installations, breakdowns, and maintenance activities. • Document machine faults, root causes, corrective actions, and recommendations. • Provide feedback to the Service Manager regarding recurring technical issues and customer requirements. • Support preparation of quotations for repairs, spare parts, upgrades, and service work. • Maintain service documentation, machine history, and technical records. 6. Team Leadership & Knowledge Sharing • Guide and support junior service engineers and technicians during field assignments. • Provide hands-on technical training and coaching to service personnel. • Share troubleshooting methods, technical knowledge, and lessons learned with the service team. • Lead service activities when assigned as the senior engineer on a project. Show more Show less

Key Responsibilities: 1. Installation & Commissioning: Install, assemble, align, and commission printing, converting, packaging, and related machinery. Interpret mechanical drawings, assembly drawings, manuals, and equipment specifications. Perform machine leveling, alignment, calibration, and mechanical adjustments. Conduct functional and performance testing following installation and commissioning. Coordinate with electrical, automation, and production teams during machine commissioning. Provide operator and maintenance training to customers when required. 2. Mechanical Troubleshooting & Repair: Diagnose and rectify complex mechanical faults on industrial machinery. Troubleshoot issues involving gearboxes, bearings, shafts, rollers, pneumatic systems, chains, belts, drives, pumps, lubrication systems, and mechanical transmission components. Identify root causes of recurring mechanical failures and recommend corrective actions. Carry out emergency breakdown support and minimize machine downtime. Perform machine overhauls, refurbishment, replacement, and repair of mechanical components. Liaise with OEM technical teams where specialist support is required. 3. Preventive & Corrective Maintenance: Execute preventive maintenance programs according to OEM recommendations and customer requirements. Inspect machines and identify wear, damage, misalignment, vibration, lubrication, and other potential failure points. Prepare maintenance reports and recommend replacement of critical or worn components. Support planned shutdowns, machine overhauls, and major maintenance projects. Maintain accurate records of service activities, spare parts used, and machine condition. 4. Customer Service: Act as a senior technical representative of company at customer locations. Communicate professionally with customer engineering, production, and maintenance teams. Understand customer problems and provide practical, technically sound solutions. Provide technical recommendations to improve machine reliability, productivity, and operational performance. Maintain strong customer relationships through responsive and professional service. 5. Technical Support & Reporting: Prepare detailed service reports after site visits, installations, breakdowns, and maintenance activities. Document machine faults, root causes, corrective actions, and recommendations. Provide feedback to the Service Manager regarding recurring technical issues and customer requirements. Support preparation of quotations for repairs, spare parts, upgrades, and service work. Maintain service documentation, machine history, and technical records. 6. Team Leadership & Knowledge Sharing: Guide and support junior service engineers and technicians during field assignments. Provide hands-on technical training and coaching to service personnel. Share troubleshooting methods, technical knowledge, and lessons learned with the service team. Lead service activities when assigned as the senior engineer on a project.