Repairs & Services Specialist

Position Summary The Skilled Technician will be responsible for supporting both maintenance and manufacturing operations within the facility. The role requires hands-on technical expertise in troubleshooting, diagnosing, repairing, and maintaining production machinery and equipment to ensure safe, efficient, and reliable operations. In addition, the technician will support manufacturing activities, process execution, and the implementation of new products in coordination with the Engineering team. Responsibilities • Perform troubleshooting and diagnosis of mechanical, electrical, pneumatic, and hydraulic issues on production machines and equipment. • Carry out preventive, corrective, and breakdown maintenance activities to minimize downtime and improve equipment reliability. • Support daily manufacturing operations by ensuring machines, tools, fixtures, and equipment are ready and operating efficiently. • Perform machine setup, adjustment, calibration, and changeover activities according to production requirements. • Support production teams during manufacturing activities to resolve technical issues and maintain smooth workflow. • Assist in the execution of manufacturing processes, ensuring compliance with quality, safety, and productivity standards. • Work closely with the Engineering team during the introduction and implementation of new products, processes, or equipment. • Support trials, validation runs, and process adjustments for new product implementation. • Provide technical feedback to Engineering and Production teams regarding machine capability, process feasibility, tooling, and potential improvements. • Identify root causes of machine failures, process issues, or production inefficiencies and propose practical solutions to prevent recurrence. • Assist in developing and implementing improvements to enhance machine performance, productivity, safety, quality, and process reliability. • Conduct routine inspections and ensure machines are operating according to required standards. • Maintain proper documentation of maintenance activities, repairs, spare parts usage, machine condition, setup parameters, and process changes. • Ensure compliance with safety procedures, company standards, and good manufacturing practices. • Coordinate with Engineering, Production, Quality, and Maintenance teams to support continuous improvement initiatives. • Support the achievement of the division’s KPIs by contributing to machine uptime, production efficiency, quality performance, safety compliance, cost control, timely changeovers, and continuous improvement initiatives. Qualifications • Strong technical knowledge of mechanical and electrical systems in a manufacturing environment. • Experience in troubleshooting industrial machines, production equipment, motors, sensors, drives, control panels, and basic automation systems. • Ability to read and understand mechanical drawings, electrical diagrams, technical manuals, and work instructions. • Hands-on experience in preventive and corrective maintenance. • Knowledge of pneumatic and hydraulic systems is preferred. • Ability to perform machine setup, adjustment, calibration, and changeover activities. • Understanding of manufacturing processes, production workflow, quality requirements, and process controls. • Ability to support new product trials, process validation, and implementation activities. • Good problem-solving skills and ability to work under pressure during breakdowns or production interruptions. • Basic computer skills for reporting, maintenance documentation, and process records. • Strong awareness of health, safety, quality, and operational standards. Preferred Profile • Technical diploma and qualification in Mechanical, Electrical, Mechatronics, Industrial Maintenance, Manufacturing Technology, or a related field. • 5–7 years of experience in a manufacturing or industrial maintenance environment. • Experience in production support, machine maintenance, troubleshooting, changeover, process improvement, and new product introduction. • Flexible, hands-on, proactive, and able to work independently or as part of a team. • Good command of English, both written and spoken, to understand technical manuals, safety instructions, and maintenance documentation. • Arabic language skills are preferred to support communication with local teams and stakeholders. Show more Show less

Technical diploma in Mechanical, Electrical, Mechatronics, Industrial Maintenance, Manufacturing Technology, or a related field. 5–7 years of experience in a manufacturing or industrial maintenance environment. Experience in production support, machine maintenance, troubleshooting, changeover, process improvement, and new product introduction. Strong problem-solving skills, ability to work under pressure during breakdowns or production interruptions, and basic computer skills for reporting and documentation. Good command of English; Arabic preferred.

Perform troubleshooting and diagnosis of mechanical, electrical, pneumatic, and hydraulic issues on production machines and equipment. Carry out preventive, corrective, and breakdown maintenance activities to minimize downtime and improve equipment reliability. Support daily manufacturing operations by ensuring machines, tools, fixtures, and equipment are ready and operating efficiently. Perform machine setup, adjustment, calibration, and changeover activities according to production requirements. Support production teams during manufacturing activities to resolve technical issues and maintain smooth workflow. Assist in the execution of manufacturing processes, ensuring compliance with quality, safety, and productivity standards. Work closely with the Engineering team during the introduction and implementation of new products, processes, or equipment. Support trials, validation runs, and process adjustments for new product implementation. Provide technical feedback to Engineering and Production teams regarding machine capability, process feasibility, tooling, and potential improvements. Identify root causes of machine failures, process issues, or production inefficiencies and propose practical solutions to prevent recurrence. Assist in developing and implementing improvements to enhance machine performance, productivity, safety, quality, and process reliability. Conduct routine inspections and ensure machines are operating according to required standards. Maintain proper documentation of maintenance activities, repairs, spare parts usage, machine condition, setup parameters, and process changes. Ensure compliance with safety procedures, company standards, and good manufacturing practices. Coordinate with Engineering, Production, Quality, and Maintenance teams to support continuous improvement initiatives. Support the achievement of the division’s KPIs by contributing to machine uptime, production efficiency, quality performance, safety compliance, cost control, timely changeovers, and continuous improvement initiatives.