Senior Solution Sales Expert - HCM/SuccessFactors

Job Description Due local Saudization legal mandates, we can only consider Saudi nationals for this position at this time. What You'll Bring Bring your deep solution expertise in HCM and SuccessFactors, established domain authority, and ability to lead complex sales programs and teams that drive cloud revenue and customer success at scale. If you can align solution strategy with customer outcomes, mentor Solution Sales Executives on HCM best practices and SuccessFactors capabilities, and set standards for pipeline quality and value articulation, you are ready to lead at this level. What You'll Build As a Senior Solution Sales Expert, you will lead complex solution sales programs focused on enterprise SuccessFactors HCM solutions through consultative selling and strategic account management. You will develop and execute territory strategies aligned to customer needs and SAP solution priorities, identifying and qualifying enterprise prospects by understanding their human capital management challenges, talent acquisition gaps, and workforce planning needs. You will conduct discovery meetings with C-level executives and HR leaders to uncover organizational objectives around talent management, succession planning, and workforce optimization. Based on these insights, you will develop customized SuccessFactors proposals that align client requirements with organizational capabilities, designing comprehensive HCM solution recommendations covering core modules—Employee Central, Talent Management, Learning, Compensation, and Analytics—while demonstrating how these solutions improve talent retention, boost employee engagement, and enable better workforce decisions. You will govern pipeline health and booking performance, managing complex, multi-stakeholder sales cycles from initial engagement through contract closure. You will develop and maintain detailed sales pipelines using forecasting methodologies to predict deal progression and track revenue against targets. Strong negotiation skills will be essential to closing deals while maintaining profitability and client satisfaction. You will set standards for domain expertise and value articulation across your territory, mentoring Solution Sales Executives on SuccessFactors capabilities and HCM best practices. You will coordinate cross-functional teams and partners—including product, technical, and implementation teams—to ensure solutions are viable and clients experience smooth onboarding and successful solution adoption. Building and nurturing long-term strategic relationships with key accounts, you will identify upsell and cross-sell opportunities within the SuccessFactors suite while supporting renewals and expansions. By partnering with account owners and ecosystem partners, you will build pipeline, drive bookings, and realize customer lifetime value. You will maintain accurate CRM records, provide regular performance reporting, and stay current with HCM industry trends and competitive landscape to position solutions effectively to prospective clients, consistently achieving and exceeding sales quotas and organizational revenue targets. Where You Belong At SAP, you will be part of an inclusive, global community of solution sales professionals dedicated to driving cloud revenue growth and delivering outstanding customer outcomes through deep domain expertise. Together, we foster a culture where solution knowledge, customer partnership, and commercial execution combine to advance SAP's cloud strategy and long-term customer success. Qualifications Required Qualifications We are seeking candidates with a minimum of 10 years of enterprise B2B sales experience, with a proven track record in complex sales and solution selling. You must demonstrate expertise in solution selling and account strategy, including the ability to develop and articulate compelling customer value propositions tailored to enterprise client needs. Strong capabilities in complex sales management are essential, encompassing the ability to manage multi-stakeholder sales cycles, pipeline forecasting, and deal structuring. You should possess excellent negotiation and contract management skills, with the ability to close complex deals while maintaining profitability. Hands-on experience with enterprise CRM platforms such as SAP or similar systems is required. Exceptional presentation, written, and verbal communication skills are critical, along with the ability to translate business requirements into solution narratives. Finally, you must demonstrate a consistent track record of meeting or exceeding sales quotas and targets. Preferred Qualifications Additional experience that would strengthen your candidacy includes enterprise software or complex B2B services sales background, as well as large enterprise account management with significant contract values. Proficiency with sales enablement tools, demonstrated experience in multi-level stakeholder engagement, and completion of solution selling certification or advanced sales methodology training are all valued. Experience in the GCC or Middle Eastern market would be particularly advantageous for this role. Language Requirements Fluency in English and Arabic is required Additional Information About SAP With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives. As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone, regardless of background, feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or complete your application, please send an email with your request to the Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy and childbirth), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor. AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process. Company Des

Required Qualifications We are seeking candidates with a minimum of 10 years of enterprise B2B sales experience, with a proven track record in complex sales and solution selling. You must demonstrate expertise in solution selling and account strategy, including the ability to develop and articulate compelling customer value propositions tailored to enterprise client needs. Strong capabilities in complex sales management are essential, encompassing the ability to manage multi-stakeholder sales cycles, pipeline forecasting, and deal structuring. You should possess excellent negotiation and contract management skills, with the ability to close complex deals while maintaining profitability. Hands-on experience with enterprise CRM platforms such as SAP or similar systems is required. Exceptional presentation, written, and verbal communication skills are critical, along with the ability to translate business requirements into solution narratives. Finally, you must demonstrate a consistent track record of meeting or exceeding sales quotas and targets.

Lead complex solution sales programs focused on enterprise SuccessFactors HCM solutions through consultative selling and strategic account management. Develop and execute territory strategies aligned to customer needs and SAP solution priorities, identifying and qualifying enterprise prospects by understanding their human capital management challenges, talent acquisition gaps, and workforce planning needs. Conduct discovery meetings with C-level executives and HR leaders to uncover objectives around talent management, succession planning, and workforce optimization. Develop customized SuccessFactors proposals that align client requirements with organizational capabilities, designing comprehensive HCM solution recommendations covering core modules—Employee Central, Talent Management, Learning, Compensation, and Analytics. Govern pipeline health and booking performance, manage multi-stakeholder sales cycles from initial engagement through contract closure, and maintain detailed sales pipelines. Set standards for domain expertise and value articulation across the territory, mentoring Solution Sales Executives on SuccessFactors capabilities and HCM best practices. Coordinate cross-functional teams to ensure viable solutions and smooth onboarding and adoption. Build long-term strategic relationships, identify upsell/cross-sell opportunities, support renewals and expansions, build pipeline, drive bookings, and maintain CRM records with performance reporting.