SCH Front of House Receptionist (UAE Nationals only)

Job Description About the Role GEMSRoyal Dubai School is seeking a professional, friendly, and highly organised UAE National Receptionist to be the first point of contact for our school community. This is a key front-facing role where you will represent the school’s values and ensure every visitor, parent, staff member, and student receives a warm and efficient welcome. This position requires immediate commencement. As the face of the school, you will play a vital role in delivering outstanding customer service and supporting the smooth day-to-day operation of the school office. Key Responsibilities Act as the first point of contact for all visitors, parents, students, and staff Answer telephone calls promptly, courteously, and direct enquiries appropriately Provide accurate information regarding admissions, curriculum, school events, and activities Welcome all visitors and ensure a professional and friendly reception experience Maintain a clean, organised, and presentable reception area at all times Manage the visitor register and coordinate school tours Support communication of school events through daily bulletins and updates Handle incoming and outgoing mail and coordinate courier services Provide general administrative and secretarial support as required Ensure compliance with all GEMS policies, procedures, and safeguarding standards Support school operations by attending meetings and contributing where required Carry out additional duties as directed by the line manager Skills Description About You UAE National with a family book Diploma or A-Levels Excellent communication and interpersonal skills Strong customer service mindset with a professional and welcoming attitude Highly organised with the ability to multitask in a busy environment Proficient in basic administrative and office systems Calm, approachable, and able to handle queries efficiently and courteously Previous experience in a receptionist or front-of-house role (school experience desirable but not essential) GEMS Safeguarding GEMS Education is committed to safeguarding and promoting the welfare of children and young people. We are dedicated to creating safe, supportive, and inclusive learning environments where students can thrive, and we expect all employees, volunteers, and partners to share this commitment. As part of our safer recruitment practices, all successful applicants will be subject to comprehensive pre-employment checks, including verification of identity, qualifications, employment history, professional references, and criminal record checks from all countries of residence and employment, in line with local and international safeguarding requirements. These checks may include enhanced disclosure, prohibition, barring, and overseas police clearance checks where applicable. We are committed to recruiting individuals who uphold the highest standards of professional conduct and child protection. Show more Show less

UAE National with a family book; Diploma or A-Levels; Excellent communication and interpersonal skills; Strong customer service mindset with a professional and welcoming attitude; Highly organised with the ability to multitask in a busy environment; Proficient in basic administrative and office systems; Calm, approachable, and able to handle queries efficiently and courteously; Previous experience in a receptionist or front-of-house role (school experience desirable but not essential).

Act as the first point of contact for all visitors, parents, students, and staff; Answer telephone calls promptly, courteously, and direct enquiries appropriately; Provide accurate information regarding admissions, curriculum, school events, and activities; Welcome all visitors and ensure a professional and friendly reception experience; Maintain a clean, organised, and presentable reception area at all times; Manage the visitor register and coordinate school tours; Support communication of school events through daily bulletins and updates; Handle incoming and outgoing mail and coordinate courier services; Provide general administrative and secretarial support as required; Ensure compliance with all GEMS policies, procedures, and safeguarding standards; Support school operations by attending meetings and contributing where required; Carry out additional duties as directed by the line manager.