ITL World™
Riyadh, Saudi ArabiaPosted 2 days ago
We are looking for a Key Account Officer to join our team and manage corporate client relationships, ensuring excellent service delivery and supporting business growth. Key Responsibilities: • Manage and maintain relationships with key corporate clients. • Cross-functional leadership: Coordinate internal teams (operations, marketing, product, and customer support) to guarantee seamless service delivery and traveler satisfaction • Experience in Global client handling • Performance Reporting – Key tracking of client activities, Managing MNC / Global clients' reporting system, and process management • Motivating team: Complete Monitoring process to evaluate the team performance on a time-to-time basis. • • Coordinate with operations and internal teams to ensure smooth service delivery. • Understand client requirements and provide timely solutions. • Monitor account performance, service quality, and client satisfaction. • Support business development and identify opportunities to strengthen client relationships. Requirements: • 10 years of experience • Strong communication, coordination, and client-management skills. Good understanding of corporate travel operations Show more Show less
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Get my free matchesAED 9k–15k a month· est.