EmPact Consulting
Doha, QatarPosted 6 days ago
Location Doha, Qatar Experience 5+ Years Preferred Employment Type Full-Time; On-Site Start Date Immediate About the Role A premium cafe is looking for a friendly, dependable, and customer-focused Sales / Cashier Executive to support day-to-day store operations. The role combines customer service, sales, cash handling, and general in-store support, and requires someone who is comfortable working directly with customers in a fast-paced F&B retail environment. The successful candidate should be flexible with shift timings, including evening shifts until 10:00 PM, and should be comfortable taking ownership of the customer experience from product selection through payment and handover. Key Responsibilities • Welcome customers, understand their requirements, and provide friendly and professional service. • Assist customers with product selection and provide accurate information on products, pricing, promotions, and availability. • Process sales transactions accurately using the POS system and handle cash, card, and other approved payment methods. • Maintain accurate cash handling and ensure proper opening, closing, and reconciliation of the cash counter. • Issue receipts, process approved returns or exchanges, and resolve routine customer queries professionally. • Maintain strong knowledge of products in order to confidently recommend suitable items to customers. • Support upselling and cross-selling opportunities while maintaining a customer-first approach. • Ensure products are displayed neatly and that shelves, counters, and customer-facing areas remain clean and organized. • Monitor stock levels at the store and inform the relevant team when replenishment is required. • Assist with receiving, checking, and arranging stock where required. • Support basic inventory counts and report any stock discrepancies, damages, or expired products. • Follow store procedures relating to hygiene, food handling, cash management, and customer service. • Coordinate with colleagues and management to ensure smooth store operations throughout the shift. • Be flexible with shift schedules, including evening shifts up to 10:00 PM, weekends, and peak trading periods as required. Candidate Requirements • Arabic and English bilingual capability is highly preferred. • 5+ years of relevant experience in sales, cashiering, retail, customer service, or a similar customer-facing role is preferred. • Previous experience in F&B, confectionery, hospitality, retail, or a similar environment is preferred. • Good customer service and interpersonal skills with a professional and approachable manner. • Comfortable handling cash, card payments, and POS transactions accurately. • Basic numerical ability and strong attention to detail. • Ability to communicate clearly with customers and colleagues. • Reliable, punctual, presentable, and comfortable working in a hands-on store environment. • Ability to remain calm and efficient during busy periods. • Flexibility to work shifts, including evenings until 10:00 PM, weekends, and public holidays when required. Interested candidates are kindly requested to submit their CVs to [email protected] for consideration. Show more Show less
Arabic and English bilingual capability is highly preferred. 5+ years of relevant experience in sales, cashiering, retail, customer service, or a similar customer-facing role is preferred. Previous experience in F&B, confectionery, hospitality, retail, or a similar environment is preferred.
Welcome customers, understand their requirements, and provide friendly and professional service. Assist customers with product selection and provide accurate information on products, pricing, promotions, and availability. Process sales transactions accurately using the POS system and handle cash, card, and other approved payment methods. Maintain accurate cash handling and ensure proper opening, closing, and reconciliation of the cash counter. Issue receipts, process approved returns or exchanges, and resolve routine customer queries professionally. Maintain strong knowledge of products in order to confidently recommend suitable items to customers. Support upselling and cross-selling opportunities while maintaining a customer-first approach. Ensure products are displayed neatly and that shelves, counters, and customer-facing areas remain clean and organized. Monitor stock levels at the store and inform the relevant team when replenishment is required. Assist with receiving, checking, and arranging stock where required. Support basic inventory counts and report any stock discrepancies, damages, or expired products. Follow store procedures relating to hygiene, food handling, cash management, and customer service. Coordinate with colleagues and management to ensure smooth store operations throughout the shift. Be flexible with shift schedules, including evening shifts up to 10:00 PM, weekends, and peak trading periods as required.
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