Job Controller-Automotive

Summary: Zayani Motors is seeking a highly experienced and motivated Job Controller – Automotive to join our dynamic team. We are looking for a detail-oriented and organized individual with excellent communication and leadership skills to oversee our workshop operations. The Job Controller is responsible for overseeing daily workshop operations to ensure high-quality, timely, and profitable vehicle repairs. This role leads and mentors a team of technicians, manages bay utilization and labor efficiency, and enforces strict compliance with manufacturer warranty, ISO/DOS standards, and Health & Safety regulations. Key Responsibilities: • Manage workshop flow, bay utilization, labor efficiency, and overall profitability. • Analyze and document repeat repairs to eliminate recurring issues. • Conduct road tests and quality diagnosis checks before vehicle delivery. • Lead, coach, motivate, and direct workshop staff to achieve daily targets. • Identify training needs, coordinate developmental plans, and mentor apprentices. • Maintain ongoing technical expertise through training courses, technical bulletins, and professional development. • Ensure strict adherence to ISO, DOS compliance, and Group Internal Audit standards. • Champion continuous improvement initiatives, including 5S and Kaizen activities. • Accurately complete repair documentation and generate manufacturer technical reports. • Enforce compliance with manufacturer warranty guidelines and repair procedures. • Maintain a safe, orderly working environment in line with Health & Safety policies. • Ensure proper upkeep of workshop equipment, work areas, and protective gear. • Partner with the parts department to ensure high parts availability. • Communicate directly with customers regarding vehicle issues to uphold quality service standards. • Focus on customer satisfaction by maintaining high output quality and systematically meeting goals. • Demonstrate technical expertise and introduce process improvements. • Take initiative, make quick, tough decisions, and take ownership of projects and people. • Work productively under pressure, manage stress effectively, and accept constructive feedback. Requirements: • Diploma degree or any certificate in a related field • Minimum of 7 years of experience in a similar role, preferably in the automotive industry • Strong leadership and communication skills • Excellent problem-solving and decision-making abilities • Proven track record of improving operational efficiency and profitability • Knowledge of automotive industry trends and developments • Proficiency in MS Office and other relevant software • Ability to work under pressure and meet tight deadlines • Knowledge of safety, health, and environmental regulations • Strong organizational and time-management skills Show more Show less