Warranty Administrator-Automotive

Summary: Zayani Motors, a leading company in Bahrain with a proven track record, is seeking a Warranty Administrator - Automotive to join our dynamic team. Our company is expanding and we are looking for a skilled and dedicated individual to join us in this journey. The ideal candidate should have experience in warranty administration and possess a professional attitude. Key Responsibilities: • Process and manage all vehicle warranty claims in a timely and efficient manner • Review and approve warranty claims based on the manufacturer's guidelines • Maintain accurate and up-to-date warranty records • Communicate with customers, suppliers, and manufacturers regarding warranty claims and resolutions • Monitor warranty expenses and report on any discrepancies or trends • Collaborate with the service department to ensure proper warranty procedures are followed • Train and educate staff on warranty policies and procedures • Resolve any conflicts or issues related to warranty claims • Keep up-to-date with the latest warranty trends and regulations • Conduct regular audits to ensure compliance with warranty procedures and regulations • Prepare reports and presentations on warranty performance and improvements Requirements: • Minimum of 5 years of experience in warranty administration in the automotive industry • Excellent knowledge of vehicle warranty policies and procedures • Strong communication and interpersonal skills • Ability to work independently and in a team environment • Proficient in Microsoft Office and other relevant software • Detail-oriented with strong analytical and problem-solving skills • Proven ability to manage multiple tasks and meet deadlines • Strong organizational and time-management skills • Knowledge of automotive industry regulations and standards • Fluent in English, Arabic is a plus Show more Show less

Minimum of 5 years of experience in warranty administration in the automotive industry; Excellent knowledge of vehicle warranty policies and procedures; Strong communication and interpersonal skills; Ability to work independently and in a team environment; Proficient in Microsoft Office and other relevant software; Detail-oriented with strong analytical and problem-solving skills; Proven ability to manage multiple tasks and meet deadlines; Strong organizational and time-management skills; Knowledge of automotive industry regulations and standards; Fluent in English, Arabic is a plus

Process and manage all vehicle warranty claims in a timely and efficient manner; Review and approve warranty claims based on the manufacturer's guidelines; Maintain accurate and up-to-date warranty records; Communicate with customers, suppliers, and manufacturers regarding warranty claims and resolutions; Monitor warranty expenses and report on any discrepancies or trends; Collaborate with the service department to ensure proper warranty procedures are followed; Train and educate staff on warranty policies and procedures; Resolve any conflicts or issues related to warranty claims; Keep up-to-date with the latest warranty trends and regulations; Conduct regular audits to ensure compliance with warranty procedures and regulations; Prepare reports and presentations on warranty performance and improvements