IT Support Engineer

• Role Purpose: To support the Cloud System Engineer in managing, securing, and optimizing the organization's hybrid IT infrastructure, ensuring seamless operations across cloud platforms, Microsoft 365, endpoints, and security tools. • Area of Knowledge: Microsoft 365, Azure/AWS cloud infrastructure, endpoint management (Intune/Jamf), and network security (FortiGate). • Main Responsibility: Administer and support hybrid IT infrastructure, Microsoft 365, endpoint devices, and security tools while acting as second-line support for end-user issues. • Business Knowledge: Supports healthcare or regulated sector operations by ensuring IT compliance with standards like ADHICS and contributing to IT transformation initiatives. LOCATION: Abu Dhabi or Dubai, United Arab Emirates Show more Show less

None explicitly labeled as Requirements/Qualifications in the posting.

Administer and support hybrid IT infrastructure, Microsoft 365, endpoint devices, and security tools while acting as second-line support for end-user issues.