Floor Manager

The company: It is a Saudi-based hospitality and food & beverage company established in 2010. It specializes in developing and operating F&B concepts, managing international franchises, and creating high-quality dining and customer experiences. The company also has a strong focus on events, celebrations, and catering services, with an emphasis on customer satisfaction, service excellence, and business growth. Location: Riyadh, Saudi Arabia Reports to: Restaurant / Branch Manager Key Responsibilities • Supervise daily front-of-house operations and staff during service • Ensure service, cleanliness, and presentation standards are met • Handle guest feedback and complaints professionally • Coordinate floor timing with the kitchen for smooth service • Manage staff schedules, shift coverage, and pre-shift briefings • Oversee POS operations, cash handling, and reconciliation • Ensure compliance with municipality hygiene and safety standards Key Requirements • 2–4 years' experience in a restaurant floor/supervisory role • Strong leadership and people-management skills • Bilingual Arabic/English preferred • Able to work shifts, including evenings and weekends • High school diploma; hospitality diploma is a plus Show more Show less

Supervise daily front-of-house operations and staff during service; Ensure service, cleanliness, and presentation standards are met; Handle guest feedback and complaints professionally; Coordinate floor timing with the kitchen for smooth service; Manage staff schedules, shift coverage, and pre-shift briefings; Oversee POS operations, cash handling, and reconciliation; Ensure compliance with municipality hygiene and safety standards