Senior Software Engineer, AI Operations

About Mint AI Mint AI is a sovereign, Arabic-first applied-intelligence firm headquartered in Doha. We build AI that is Arabic-native by design and deploy it for government and enterprise across Qatar, GCC and the wider Middle East. Our work covers the whole stack: custom AI applications, Arabic language intelligence, the communications that help institutions adopt AI with confidence, and the GPU infrastructure. We are global in vision and locally compliant in practice. Our values: The Mintality We hire for character as carefully as for skill, and everyone at Mint AI works by the Mintality, our shared set of values. We build Arabic-native, culturally grounded AI that serves the many, combining rigorous method with creativity, openness to the world and real dialogue between institutions and people. We are honest about what AI can and cannot do, and we never build systems that deceive, manipulate or harm; every team member can raise ethical concerns freely, and every candidate has a dedicated values conversation during hiring. The role Our AI systems run inside institutions that can't afford downtime, data leaks or unpredictable outputs. You'll build the operational backbone that makes Mint AI deployments reliable, observable and compliant. Your scope runs from the first pilot to production scale. As a founding engineer, you'll set the standards the rest of the team builds on. What you will do • Design and run the infrastructure for deploying, monitoring and scaling LLM-powered applications. • Build pipelines for model serving, evaluation, versioning and rollback. • Implement observability for AI systems: latency, cost, quality drift and Arabic output accuracy. • Support deployment in both cloud and on-premise environments that meet Qatar's data residency and security requirements. • Automate CI/CD, testing and incident response for AI workloads. • Work with Applied AI and ML engineers to take prototypes into production. • Set operational best practice and document it as the team grows. What you bring • Fluency in Arabic, written and spoken, is required, along with professional English. Arabic is our primary working voice, not a translation layer. • Genuine alignment with our values: the Mintality, shown through how you have worked, what you have built and what you have chosen not to do. • 3+ years of software engineering experience, with at least 2 in infrastructure, platform, SRE or MLOps roles. • Hands-on experience deploying and operating LLM or ML systems in production. • Strong skills in Python and/or Go, containers, Kubernetes and infrastructure as code. • Experience with GPU workloads and model serving frameworks (for example vLLM, TGI or Triton). • Familiarity with security, compliance and data governance in regulated or government settings. Show more Show less