Health Club Receptionist - CP

• Maintain Health Club facilities according to set standards of order and cleanliness • Process all incoming and outgoing calls accurately and courteously • Records all entries on traffic sheets • Calls guests by name whenever possible • Pages staff member when requested • Abides by principles of guest privacy • Handles guests needs or requests and reports complaints to the Telephone Supervisor • Strictly abides by standards policies and procedures governing cases of emergency related t Health & Safety, fire, bomb scare and other critical situations • Maintains a clean work environment • Attends to all guest queries and requests promptly • Maintain current Hotel Information • Report repairs and maintenance problems to supervisor • Familiarize yourself with facilities, activities, equipment, services and other pertinent information in order to provide guest with accurate information • Be knowledgeable about all hotel facilities in order to promote and sell them to guests • Ensure guests amenities, towels, linen and other guests needs have ample supply • Follow hotel procedures in relation to pool towel issue and retrieval • Conduct activities and services for guest, members and registered children while giving proper instruction and safety reminders • Abide by rules and regulations and policies and procedures of hotel • Apply correct charges to guests and visitors where applicable for use of pool, spa and gym, and post to room bill in accordance with procedure • Attend scheduled training • Participate actively in employee activities • Adhere to specified hygiene and personal appearance standards • Participate in activities concerning protection of environment • Ensure only qualified persons such as in-house guests, members and guests who paid the entrance fee are allowed to use • Maintain responsibility for cleanliness of exercise rooms, garden areas and tennis courts • Greet and escort guests to lounge chairs and present towels • Maintain a comprehensive library of books and magazines in different languages Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Show more Show less