Junior Customer Service Agent - Hindi speaker (Call Center Outsourcing Business)

Join OMNI as a Customer Service Agent, Hindi speaker – Start Your Career Today Proud to deliver superior Customer Care to the best brands in GCC. OMNI is Oman’s largest independent BPO provider, delivering exceptional customer service solutions across the GCC. With over 30 years of experience, we specialize in multilingual, omnichannel communication and offer expertise in inbound and outbound telesales, helping our clients exceed their customer management goals. Our dynamic approach allows businesses to connect with customers seamlessly across calls, chat, email, and social media, backed by best in class technology and automation. What You’ll Do: • Manage inbound/outbound calls, emails, and chat interactions. • Fluency in Hindi (verbal) is a must. • Deliver outbound telesales campaigns, helping our clients grow their business. • Troubleshoot customer issues and offer prompt solutions. • Collaborate with a high-performing team to meet targets and exceed expectations. What We’re Looking For: • Fluency in English, Arabic (written and verbal), and Hindi (verbal). • Strong communication and problem-solving skills. • Ability to remain calm and professional under pressure. • This is an entry level position (Expected Salary 325 OMR). • Fresh graduates preferred, no prior experience needed – comprehensive training provided. Why Join OMNI? • Shift-based flexibility, including evenings, weekends, and holidays. • A supportive environment with career growth opportunities. • Be part of an innovative team driving customer experience and outbound sales success in the region. Interested in joining a fast-growing company that values talent, teamwork, and customer-first thinking? Apply now and grow with OMNI. #WeAreHiring #CustomerService #OutboundSales #BPO #CareerGrowth #JoinOurTeam

Manage inbound/outbound calls, emails, and chat interactions. Deliver outbound telesales campaigns, helping our clients grow their business. Troubleshoot customer issues and offer prompt solutions. Collaborate with a high-performing team to meet targets and exceed expectations.