Operations Manager

Operations Manager (F&B) – Flat White Specialty Coffee | Doha, Qatar Flat White Specialty Coffee is looking for a dynamic and results-driven Operations Manager to lead and elevate our multi-branch café operations in Doha. Key Responsibilities: • Oversee daily operations across multiple outlets, ensuring exceptional guest experience • Drive sales performance, cost control, and profitability (P&L ownership) • Lead, coach, and develop outlet managers and teams • Ensure compliance with brand standards, SOPs, and food safety regulations • Optimize staffing, scheduling, and operational efficiency • Collaborate with the central kitchen, supply chain, and support functions Requirements: • Proven experience in F&B operations management (multi-unit experience preferred) • Strong leadership and team management skills • Solid understanding of P&L, COGS, and operational KPIs • Passion for coffee, hospitality, and customer experience • Ability to thrive in a fast-paced, high-growth environment • GCC experience is an advantage Show more Show less

Proven experience in F&B operations management (multi-unit experience preferred); Strong leadership and team management skills; Solid understanding of P&L, COGS, and operational KPIs; Passion for coffee, hospitality, and customer experience; Ability to thrive in a fast-paced, high-growth environment; GCC experience is an advantage.

Oversee daily operations across multiple outlets, ensuring exceptional guest experience; Drive sales performance, cost control, and profitability (P&L ownership); Lead, coach, and develop outlet managers and teams; Ensure compliance with brand standards, SOPs, and food safety regulations; Optimize staffing, scheduling, and operational efficiency; Collaborate with the central kitchen, supply chain, and support functions.