Technical Business Analyst

Role: Technical Business Analyst / Technical Analyst — Digital Delivery About the Role: We're looking for a Technical Business Analyst to sit at the center of our digital delivery programmes — translating business intent into precise, technically sound specifications that development teams can build from directly. This is a hands-on technical BA role, not a traditional process-documentation function. Key Responsibilities: • Own the full requirements lifecycle — discovery, elicitation, specification, development handover, QA support, and production acceptance • Write technical-grade functional specs: user stories with precise acceptance criteria, API contract requirements, mobile UX flows, business rules, and edge cases • Own API specification and integration documentation (OpenAPI/Swagger) in collaboration with solution architects • Document integrations between digital channels and core banking systems — data flows, event triggers, and transformation logic • Lead requirements workshops with business stakeholders and product owners • Maintain the Requirements Traceability Matrix (RTM) across the delivery lifecycle • Support QA with test scenario design and act as functional oracle during SIT/UAT • Own UAT coordination, defect triage, and sign-off support • Perform gap analysis between current and target state systems • Produce and maintain BRDs, functional specs, data mapping docs, and API contracts • Act as the translation layer between business stakeholders and technical squads • Proactively flag functional/requirements risks to delivery leadership Requirements: • 10+ years in BA roles, 5+ years as a technical BA on digital banking/fintech programmes • Technical foundation (dev, API design, systems integration, or architecture background) • Experience with OpenAPI/Swagger and REST API design principles • Experience documenting core banking integrations (Finacle, Nucleus, FLEXCUBE, TSYS, or similar) • Strong technical writing skills for user stories and acceptance criteria • QA/UAT experience in regulated environments • Understanding of mobile app delivery mechanics • Familiarity with Jira, Confluence, agile delivery • Bachelor's in Computer Science, Information Systems, Engineering, or related; CBAP/BCS BA certification preferred Show more Show less

10+ years in BA roles, 5+ years as a technical BA on digital banking/fintech programmes; Technical foundation (dev, API design, systems integration, or architecture background); Experience with OpenAPI/Swagger and REST API design principles; Experience documenting core banking integrations (Finacle, Nucleus, FLEXCUBE, TSYS, or similar); Strong technical writing skills for user stories and acceptance criteria; QA/UAT experience in regulated environments; Understanding of mobile app delivery mechanics; Familiarity with Jira, Confluence, agile delivery; Bachelor's in Computer Science, Information Systems, Engineering, or related; CBAP/BCS BA certification preferred

Own the full requirements lifecycle — discovery, elicitation, specification, development handover, QA support, and production acceptance; Write technical-grade functional specs: user stories with precise acceptance criteria, API contract requirements, mobile UX flows, business rules, and edge cases; Own API specification and integration documentation (OpenAPI/Swagger) in collaboration with solution architects; Document integrations between digital channels and core banking systems — data flows, event triggers, and transformation logic; Lead requirements workshops with business stakeholders and product owners; Maintain the Requirements Traceability Matrix (RTM) across the delivery lifecycle; Support QA with test scenario design and act as functional oracle during SIT/UAT; Own UAT coordination, defect triage, and sign-off support; Perform gap analysis between current and target state systems; Produce and maintain BRDs, functional specs, data mapping docs, and API contracts; Act as the translation layer between business stakeholders and technical squads; Proactively flag functional/requirements risks to delivery leadership