Moderator

ROLE PURPOSE We’re looking for a Moderator to join our operations team at Noble Horizon. This role plays a key part in ensuring that all ads and listings on our platform meet our posting standards and provide users with a safe and trustworthy experience. As a Moderator, you will work in the back office, reviewing and validating user-submitted ads requests, and ensuring that all content aligns with Noble Horizon's posting guidelines. You will also be responsible for identifying and reporting fraudulent or suspicious activities. KEY RESPONSIBILITY • Review and approve user-submitted ads in accordance with Noble Horizon’s posting guidelines. • Handle Ads and Subscriptions requests, ensuring payment confirmation and compliance before publication. • Identify and report fake, misleading, or scam ads promptly to protect platform integrity. • Verify that all listings meet content and image quality standards. • Communicate with users regarding ad status (approvals, rejections, or clarifications) in a professional and timely manner. • Maintain accurate documentation and records of moderation activities. • Collaborate with internal teams (sales, product, and customer support) to resolve ad-related issues efficiently. • Generate regular reports on moderation trends, common violations, and fraud cases. • Contribute ideas to improve moderation processes and enhance user safety. Requirements • Bachelor’s degree in Business Administration, Information Management, or a related field. • Strong written and verbal communication skills in Arabic and English. • A minimum of two years experience in ads moderation, customer operations, or platform support. • Excellent attention to detail and the ability to handle repetitive tasks with accuracy. • Proficiency in Microsoft Office (Excel, Word) and familiarity with online publishing tools. Show more Show less

Bachelor’s degree in Business Administration, Information Management, or a related field. Strong written and verbal communication skills in Arabic and English. A minimum of two years experience in ads moderation, customer operations, or platform support. Excellent attention to detail and the ability to handle repetitive tasks with accuracy. Proficiency in Microsoft Office (Excel, Word) and familiarity with online publishing tools.

Review and approve user-submitted ads in accordance with Noble Horizon’s posting guidelines. Handle Ads and Subscriptions requests, ensuring payment confirmation and compliance before publication. Identify and report fake, misleading, or scam ads promptly to protect platform integrity. Verify that all listings meet content and image quality standards. Communicate with users regarding ad status (approvals, rejections, or clarifications) in a professional and timely manner. Maintain accurate documentation and records of moderation activities. Collaborate with internal teams (sales, product, and customer support) to resolve ad-related issues efficiently. Generate regular reports on moderation trends, common violations, and fraud cases. Contribute ideas to improve moderation processes and enhance user safety.