HCLTech
Muscat, OmanPosted 1 weeks ago
IT Site Services Intern -Omani Job Summary The Site Services Intern will support the IT team in providing basic technical assistance to employees and ensuring IT equipment works properly. This role is a great opportunity to gain hands-on experience in desktop support, hardware troubleshooting, mobile device support, audiovisual (AV) systems, and customer service. IT Support • Assist users with basic computer, software, and mobile device issues. • Help set up and configure laptops, desktops, monitors, and peripherals. • Support software installations and updates under supervision. • Learn to troubleshoot common Windows and macOS issues. • Assist with password resets and basic user account support. Hardware and Asset Management • Help prepare devices for new employees. • Assist with equipment inventory and asset tracking. • Support device replacement and technology refresh activities. Audio Visual (AV) Support • Assist with meeting room setup and testing. • Support video conferencing and meeting room equipment. Skills and Abilities • Positive attitude and willingness to learn. • Good communication and customer service skills. • Basic understanding of computers and operating systems. Education Requirements • Currently pursuing or recently completed a diploma or degree in IT, Computer Science, or a related field. Show more Show less
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