Sales & Business Development Manager-Hotels

Job Summary The Business Development Manager will drive hotel room sales, revenue growth, and business development across the UAE. The role will manage B2B client relationships and lead hotel contracting, including rate negotiations, commercial terms, room allocations, and contract finalization. The ideal candidate will have strong UAE hotel market knowledge and established relationships with hotel chains, regional offices, hotel groups, and individual hotels. Key Roles and Responsibilities • Drive sales of hotel room inventory and achieve assigned sales, revenue, and profitability targets. • Identify, prospect, and acquire new B2B clients through cold calling, networking, referrals, market research, partnerships, and other business development activities. • Develop and maintain strong relationships with corporate clients, business partners, key decision-makers, and industry stakeholders. • Build and maintain strong connections with key industry players, including international and regional hotel chains, hotel groups, regional offices, and individual hotels across the UAE, to identify commercial opportunities and strengthen the company’s hotel portfolio. • Lead hotel contracting activities, including identifying suitable properties, negotiating rates, commercial terms, room allocations, agreements, and other contractual conditions, and ensuring timely finalization of contracts in line with business requirements and profitability objectives. • Understand client requirements and match them with suitable contracted hotel room inventory, while identifying new commercial opportunities to meet client needs. • Negotiate commercial terms, rates, volumes, and agreements with clients and hotel partners to maximize sales, competitiveness, and profitability. • Manage the complete B2B sales cycle, from lead generation and prospecting through negotiation, contracting, closing, and account development. • Drive repeat business by maintaining strong client relationships and ensuring consistent service and commercial value. • Identify opportunities to increase sales through upselling, cross-selling, higher room volumes, and expansion of existing accounts. • Maintain accurate and up-to-date records of leads, opportunities, client accounts, hotel contracts, sales activities, and revenue performance in the CRM. • Work closely with internal teams and hotel partners to ensure smooth fulfilment of client requirements and effective utilization of contracted hotel room inventory. • Monitor sales performance, pipeline development, conversion rates, contracted inventory, and revenue against assigned targets. • Prepare regular sales and business development reports and provide market feedback, hotel contracting insights, and industry intelligence to management. • Ensure a high level of professionalism, responsiveness, and relationship management throughout the client and hotel partner lifecycle. Key Skills and Qualifications • Minimum 3 years of experience in hotel sales and contracting, business development, corporate sales, or account management. • Proven track record of selling products, services, contracts, or commercial solutions to business clients. • Demonstrated ability to generate new business, build a sales pipeline, negotiate with decision-makers, close deals, and achieve revenue targets. • Strong prospecting, lead generation, negotiation, presentation, and closing skills. • Experience managing corporate accounts and developing long-term B2B client relationships. • Commercially minded with the ability to identify opportunities and convert them into revenue. • Strong communication, interpersonal, relationship-building, and negotiation skills. • Ability to work independently, manage a sales pipeline, prioritize opportunities, and operate in a target-driven environment. • Proficiency in CRM systems and Microsoft Office. • Excellent verbal and written English communication skills. Show more Show less

Minimum 3 years of experience in hotel sales and contracting, business development, corporate sales, or account management. Proven track record of selling products, services, contracts, or commercial solutions to business clients. Demonstrated ability to generate new business, build a sales pipeline, negotiate with decision-makers, close deals, and achieve revenue targets.

Drive sales of hotel room inventory and achieve assigned sales, revenue, and profitability targets. Identify, prospect, and acquire new B2B clients through cold calling, networking, referrals, market research, partnerships, and other business development activities. Develop and maintain strong relationships with corporate clients, business partners, key decision-makers, and industry stakeholders. Build and maintain strong connections with key industry players, including international and regional hotel chains, hotel groups, regional offices, and individual hotels across the UAE, to identify commercial opportunities and strengthen the company’s hotel portfolio. Lead hotel contracting activities, including identifying suitable properties, negotiating rates, commercial terms, room allocations, agreements, and other contractual conditions, and ensuring timely finalization of contracts in line with business requirements and profitability objectives. Understand client requirements and match them with suitable contracted hotel room inventory, while identifying new commercial opportunities to meet client needs. Negotiate commercial terms, rates, volumes, and agreements with clients and hotel partners to maximize sales, competitiveness, and profitability. Manage the complete B2B sales cycle, from lead generation and prospecting through negotiation, contracting, closing, and account development. Drive repeat business by maintaining strong client relationships and ensuring consistent service and commercial value. Identify opportunities to increase sales through upselling, cross-selling, higher room volumes, and expansion of existing accounts. Maintain accurate and up-to-date records of leads, opportunities, client accounts, hotel contracts, sales activities, and revenue performance in the CRM. Work closely with internal teams and hotel partners to ensure smooth fulfilment of client requirements and effective utilization of contracted hotel room inventory. Monitor sales performance, pipeline development, conversion rates, contracted inventory, and revenue against assigned targets. Prepare regular sales and business development reports and provide market feedback, hotel contracting insights, and industry intelligence to management. Ensure a high level of professionalism, responsiveness, and relationship management throughout the client and hotel partner lifecycle.