Waiter/Waitress

The Lana - Dorchester Collection is hiring through Hosco in United Arab Emirates. We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide. Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process. We care about your career and are known for having the absolute best people in the industry. When you join us as a Waiter/Waitress you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story. You’ll love what you do and take pride in delighting our guests:You will be jointly responsible for the day-to-day operations of the assigned outlet to ensure our guests receive nothing but the best experience.You will be in charge of warmly greeting guests assigned to your area of the restaurant, presenting the menu, recommending and upselling menu items through you passion and knowledge ensuring the highest guest satisfaction.You will also be in charge of setting up and preparing the outlet for service, as well as overseeing its careful closing once service has concluded. You will actively support the captains and other team members by ensuring that pristine, polished equipment is always readily available, food and beverages are run swiftly to tables, and table settings are consistently maintained at a perfect standard.Serving others is your passion, you will be ensuring the outlet is in immaculate condition, and all service standards are adhered to.Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Waiter/Waitress you’ll have the opportunity to bring these to life and continue to create our legacy. You are aware of revenue targets and assist in ensuring these are achieved and exceeded, simultaneously all costs are controlled within pre-set budgets including beverage cost and other expenses.By taking part in a daily team briefing pre-service, you ensure you are well informed of the daily happenings around the hotel as well as the upcoming service.During your daily routine, you liaise with other departments when required to ensure an immaculate presentation of your outlet and high standards of cleanliness as well as maintenance are upheld at all times including restaurant furniture, equipment, floors, fixtures and fittings.The items shared are the essence of a day in the life of a Waiter/Waitress, but we’ll make sure you are provided with specifics on how we care for our hotel. Please see the full vacancy for the benefits offered by The Lana - Dorchester Collection. Show more Show less

Jointly responsible for the day-to-day operations of the assigned outlet to ensure guests receive the best experience. Warmly greet guests, present the menu, and recommend and upsell menu items to ensure the highest guest satisfaction. Set up and prepare the outlet for service and oversee its closing. Support captains and other team members by ensuring polished equipment is available, food and beverages are run swiftly to tables, and table settings are maintained to a high standard. Ensure the outlet is immaculate, service standards are adhered to, and costs are controlled within pre-set budgets (including beverage cost). Participate in daily pre-service team briefings to stay informed of hotel happenings. Liaise with other departments to ensure immaculate presentation, cleanliness, and maintenance of restaurant furniture, equipment, floors, fixtures, and fittings. Be aware of revenue targets and assist in achieving/exceeding them.