Senior Commercial Manager

Department: Merchant Business Employment Type: Full Time Location: Kuwait Description About Tabby Tabby is the GCC's leading shopping and payments platform, giving millions of people across Saudi Arabia and the UAE more control in the way they spend, save and earn. Headquartered in Riyadh, we've grown into one of the largest fintech companies to come out of the Arab world, working with +65,000 sellers, from global names like Apple, IKEA, Adidas and Shein to the region's leading retail groups. We're now building a local team on the ground in Kuwait, with a renewed presence in the market coming soon. This is a rare chance to join us at the start of a local launch, shaping how we show up for Kuwaiti shoppers and sellers from day one, backed by the scale, technology and track record we've built across the region. If you want to help us build something significant in Kuwait, backed by proven regional success, we want to hear from you. About The Role We’re looking for a Manager/Sr Manager to be Tabby’s sole commercial point of contact on the ground in Kuwait. This person will act as our local face to merchants, an escalation point and door opener, while working closely with our UAE based account management, sales and partnerships teams who own the day to day execution of deals. You won’t be closing deals in isolation. Instead, you’ll be the person merchants call when they want a face to face conversation, the person who spots the gaps and opportunities in the market that aren’t being maximised, and the person who keeps Tabby’s commercial engine in Kuwait running smoothly by working through others. You’ll be accountable for an overall GMV (and potentially revenue) goal for the market, achieved by orchestrating closely with the commercial teams rather than owning the full sales cycle yourself. Key Responsibilities What You’ll Do • Serve as Tabby’s on the ground commercial representative in Kuwait, building strong relationships with key merchants and partners • Act as an escalation point for merchant needs that require an in person presence or local touch • Evangelise for Tabby in Kuwait: attend events, open doors, and build Tabby’s local commercial presence and brand • Identify gaps and untapped opportunities in the Kuwait merchant portfolio and flag them to the right teams • Partner closely with account management, sales and partnerships teams to drive deal closure and account growth • Own and be accountable for GMV (and potentially revenue) targets for the Kuwait market, achieved through collaboration rather than direct control • Firefight where required, and repair merchant relationships where needed, by acting as a trusted local advisor and evangelist Skills, Knowledge and Expertise What We’re Looking For • 5+ years of experience in a commercial role such as account management, sales or partnerships, ideally with exposure to online and/or offline retail • Understanding of e-commerce sales funnels: how merchants acquire, convert and grow customers • Strong communication skills, comfortable representing a brand externally and building relationships at all levels • Proven project management skills and the ability to get things done through collaboration rather than direct execution • A commercial mindset with genuine curiosity about how businesses grow • Relationship driven leaders, with the ability to navigate difficult conversations and imbibe consultative selling • Comfortable operating at a fast pace with a certain level of ambiguity, as this is a new market launch Show more Show less

5+ years of experience in a commercial role such as account management, sales or partnerships, ideally with exposure to online and/or offline retail

Serve as Tabby’s on the ground commercial representative in Kuwait, building strong relationships with key merchants and partners; Act as an escalation point for merchant needs that require an in person presence or local touch; Evangelise for Tabby in Kuwait: attend events, open doors, and build Tabby’s local commercial presence and brand; Identify gaps and untapped opportunities in the Kuwait merchant portfolio and flag them to the right teams; Partner closely with account management, sales and partnerships teams to drive deal closure and account growth; Own and be accountable for GMV (and potentially revenue) targets for the Kuwait market, achieved through collaboration rather than direct control; Firefight where required, and repair merchant relationships where needed, by acting as a trusted local advisor and evangelist