Store Manager and Assistant Store Manager (Jewellery)

Key Responsibilities: • Manage the day-to-day operations of the jewellery showroom, ensuring smooth and efficient business activities. • Lead, motivate, and supervise the sales team to achieve individual and store sales targets. • Develop and implement sales strategies to maximize revenue and profitability. • Provide expert guidance to customers on gold, diamond, and precious stone jewellery, ensuring a premium shopping experience. • Monitor sales performance and prepare daily, weekly, and monthly sales reports for management review. • Maintain high standards of customer service and promptly resolve customer concerns and complaints. • Oversee inventory management, stock control, stock audits, and replenishment to ensure inventory accuracy and minimize losses. • Monitor gold rates, diamond pricing, and market trends to support pricing decisions and sales planning. • Ensure proper display, presentation, and security of all jewellery products in accordance with company policies. • Coordinate with procurement, production, and logistics teams to ensure timely availability of stock and customer orders. • Manage high-value transactions and ensure compliance with company financial and cash-handling procedures. • Train, mentor, and evaluate store employees to improve performance, product knowledge, and customer service skills. • Ensure compliance with company policies, operational procedures, health and safety regulations, and security requirements. • Build and maintain strong relationships with VIP customers, corporate clients, and repeat customers. • Plan and execute promotional activities, sales campaigns, and customer engagement initiatives to drive store performance. • Analyse sales trends, customer preferences, and market conditions to identify growth opportunities. • Ensure the store consistently meets company standards for cleanliness, visual merchandising, and operational excellence. • Should be open for any location in UAE Qualifications & Experience: • Proven experience as a Store Manager in the gold and diamond jewellery industry. • Strong knowledge of gold, diamonds, gemstones, jewellery manufacturing processes, and market trends. • Excellent leadership, communication, negotiation, and customer relationship management skills. • Strong analytical and problem-solving abilities. • Proficiency in retail management systems, inventory control, and sales reporting. • Ability to manage a team effectively in a fast-paced retail environment. • Must be available in UAE for face to face interview. Show more Show less

Proven experience as a Store Manager in the gold and diamond jewellery industry. Strong knowledge of gold, diamonds, gemstones, jewellery manufacturing processes, and market trends. Excellent leadership, communication, negotiation, and customer relationship management skills. Strong analytical and problem-solving abilities. Proficiency in retail management systems, inventory control, and sales reporting. Ability to manage a team effectively in a fast-paced retail environment. Must be available in UAE for face to face interview.

Manage the day-to-day operations of the jewellery showroom, ensuring smooth and efficient business activities. Lead, motivate, and supervise the sales team to achieve individual and store sales targets. Develop and implement sales strategies to maximize revenue and profitability. Provide expert guidance to customers on gold, diamond, and precious stone jewellery, ensuring a premium shopping experience. Monitor sales performance and prepare daily, weekly, and monthly sales reports for management review. Maintain high standards of customer service and promptly resolve customer concerns and complaints. Oversee inventory management, stock control, stock audits, and replenishment to ensure inventory accuracy and minimize losses. Monitor gold rates, diamond pricing, and market trends to support pricing decisions and sales planning. Ensure proper display, presentation, and security of all jewellery products in accordance with company policies. Coordinate with procurement, production, and logistics teams to ensure timely availability of stock and customer orders. Manage high-value transactions and ensure compliance with company financial and cash-handling procedures. Train, mentor, and evaluate store employees to improve performance, product knowledge, and customer service skills. Ensure compliance with company policies, operational procedures, health and safety regulations, and security requirements. Build and maintain strong relationships with VIP customers, corporate clients, and repeat customers. Plan and execute promotional activities, sales campaigns, and customer engagement initiatives to drive store performance. Analyse sales trends, customer preferences, and market conditions to identify growth opportunities. Ensure the store consistently meets company standards for cleanliness, visual merchandising, and operational excellence. Should be open for any location in UAE.