Executive Assistant

Languages: • Fluency in Arabic and English is required for this position. Marketing & Brand Support: • Assist with the execution of marketing activities for the company's brands. • Coordinate with designers, printers, agencies, photographers and other external suppliers. • Assist in preparing and updating catalogues, brochures, presentations and other marketing materials. • Support basic social media activities and coordinate content preparation. • Assist with product launches, packaging projects, exhibitions, events and promotional activities. • Ensure marketing materials and brand communication remain consistent and professional. • Conduct basic competitor and market research and help coordinate photography and content for new products. E-Commerce Customer Support: • Handle and follow up on customer inquiries received through the company's e-commerce channels. • Respond professionally to e-commerce customers regarding products, orders and general inquiries. • Coordinate internally with the relevant departments to resolve e-commerce customer requests and issues. • Follow up on online orders when required and ensure customer concerns are addressed promptly. • Maintain organized records of recurring e-commerce customer inquiries, feedback and issues. • Escalate important customer matters to the CEO or relevant department when necessary Business Coordination & Follow-Up: • Follow up internally on deadlines, e-commerce customer requests and management priorities. • Coordinate with suppliers and service providers when required. • Assist with preparing product information, price lists and presentations. • Coordinate samples, meetings, factory visits and other business activities. • Research suppliers, products and business opportunities when requested. Show more Show less

Marketing & Brand Support: Assist with the execution of marketing activities for the company's brands; Coordinate with designers, printers, agencies, photographers and other external suppliers; Assist in preparing and updating catalogues, brochures, presentations and other marketing materials; Support basic social media activities and coordinate content preparation; Assist with product launches, packaging projects, exhibitions, events and promotional activities; Ensure marketing materials and brand communication remain consistent and professional; Conduct basic competitor and market research and help coordinate photography and content for new products. E-Commerce Customer Support: Handle and follow up on customer inquiries received through the company's e-commerce channels; Respond professionally to e-commerce customers regarding products, orders and general inquiries; Coordinate internally with the relevant departments to resolve e-commerce customer requests and issues; Follow up on online orders when required and ensure customer concerns are addressed promptly; Maintain organized records of recurring e-commerce customer inquiries, feedback and issues; Escalate important customer matters to the CEO or relevant department when necessary. Business Coordination & Follow-Up: Follow up internally on deadlines, e-commerce customer requests and management priorities; Coordinate with suppliers and service providers when required; Assist with preparing product information, price lists and presentations; Coordinate samples, meetings, factory visits and other business activities; Research suppliers, products and business opportunities when requested.