Emiratization _Assistant Manager - Sales | Al Futtaim Auto Leasing | Financial Services

Job Requisition ID: 181031 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day Overview Of The Role: • The Sales Coordinator serves as the central coordination point for the sales function, directly supporting the Head of Sales. The role is pivotal in managing workflows between departments, maintaining sales processes, and organizing team events to ensure operational efficiency. A critical focus is on the administration of AI agents within the sales team, ensuring they are successfully adopted and maintained for maximum value. The position also involves providing executive support to the Head of Sales, allowing the team to concentrate on customer engagement, pipeline advancement, and achieving commercial growth targets. What You Will Do: AI Management • Administer the sales team's AI agents, including access, knowledge inputs, process updates, output monitoring, issue escalation, and enhancement coordination. • Drive effective team usage of AI tools, provide user guidance, gather feedback, and monitor adoption, output quality, and productivity benefits. Process and Workflow Coordination • Ensure sales-related workflows across Pricing, Credit, Operations, Finance, Contract Origination, and Customer Service progress efficiently, with actions, approvals, and deliverables completed within agreed timelines. • Maintain accurate, current, and practical sales SOPs that support consistent execution, clear accountability, and continuous process improvement. Governance and Reporting • Maintain action trackers, process dashboards, meeting records, and management reports that provide timely visibility of priorities, risks, and overdue actions. Team Events and Administration • Coordinate sales meetings, workshops, customer events, recognition activities, and team engagement initiatives within agreed plans and budgets. • Coordinate onboarding, training schedules, leave visibility, internal communications, document control, and other day-to-day team requirements. Executive Support • Provide confidential coordination support to the Head of Sales through diary and meeting management, agenda preparation, correspondence support, follow-up tracking, and management of priority actions. Required Skills To Be Successful: • Proficiency in AI tools and daily application in work processes. • Excellent interpersonal, negotiation, and leadership skills. • Strong presentation and communication abilities. • Ability to manage multiple competing priorities effectively. What Qualifies You For The Role: • University graduate in Business, Marketing, Operations, or a related field preferred. • Experience with AI agent development and daily use. • High proficiency in Co-pilot, Co-pilot Studio, PowerBI, Power Apps, MS Office, and CRM tools. • Fluent in English, with Arabic as an advantage. About Al-Futtaim Group Real Estate The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years. Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City. About Al-Futtaim Malls Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers. Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco. Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners. For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/ About Al-Futtaim Engineering & Technologies Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions. The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation. The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV sys

University graduate in Business, Marketing, Operations, or a related field preferred. Experience with AI agent development and daily use. High proficiency in Co-pilot, Co-pilot Studio, PowerBI, Power Apps, MS Office, and CRM tools. Fluent in English, with Arabic as an advantage.

AI Management: Administer the sales team's AI agents, including access, knowledge inputs, process updates, output monitoring, issue escalation, and enhancement coordination. Drive effective team usage of AI tools, provide user guidance, gather feedback, and monitor adoption, output quality, and productivity benefits. Process and Workflow Coordination: Ensure sales-related workflows across Pricing, Credit, Operations, Finance, Contract Origination, and Customer Service progress efficiently, with actions, approvals, and deliverables completed within agreed timelines. Maintain accurate, current, and practical sales SOPs that support consistent execution, clear accountability, and continuous process improvement. Governance and Reporting: Maintain action trackers, process dashboards, meeting records, and management reports that provide timely visibility of priorities, risks, and overdue actions. Team Events and Administration: Coordinate sales meetings, workshops, customer events, recognition activities, and team engagement initiatives within agreed plans and budgets. Coordinate onboarding, training schedules, leave visibility, internal communications, document control, and other day-to-day team requirements. Executive Support: Provide confidential coordination support to the Head of Sales through diary and meeting management, agenda preparation, correspondence support, follow-up tracking, and management of priority actions.