Architect (ATC)

Key Responsibilities Business Requirements & Analysis  Engage with retail lending, operations, finance, and collections & recovery teams to gather requirements  Analyze current-state loan servicing and collections processes (Nucleus LMS v3.3, Intellect)  Define future-state servicing and collections solutions on FinnOne Neo  Prepare BRD, FSD, user stories, and process maps Loan Management & Collections Domain  Loan account servicing, repayment scheduling, EMI / profit calculation & restructuring  Charges, fees, interest / profit accrual & GL / accounting integration  Deferral, rescheduling, write-off, settlement & account closure  Delinquency management, bucketing, dunning & collections strategy configuration  Collections workflow, case allocation, field & tele-calling, promise-to-pay & legal /recovery  Conventional (FinnOne Neo) and Islamic (Finacle 11.x) product servicing  Integration with core banking, payments, GL, and dialer / collections tools (REST / SOAP APIs) Stakeholder Management  Act as bridge between business and IT  Conduct workshops and discovery sessions  Coordinate with vendors and product owners Testing & UAT  Define test cases and scenarios  Support SIT and UAT  Track defects and closures through to QG gate sign-off Implementation Support  Support the implementation lifecycle across phased go-live waves  Assist in training and go-live (greenfield new book first, followed by legacy migration)  Provide post-go-live support and hypercare Skills & Competencies  Loan management / servicing and collections process knowledge  LMS & collections platform configuration awareness (FinnOne Neo, Nucleus, Intellect, or similar)  Process mapping and documentation  Stakeholder communication  Knowledge of API Integration (REST / SOAP), File Formats (XML, ISO, JSON, CSV), Data Mapping & Interface specification Qualifications  Bachelor’s degree in relevant field  8–10 years banking / financial services experience  Minimum 5 years of Business Analysis experience on Loan Management / Collections system implementations (e.g., FinnOne Neo, Nucleus, Intellect, Finacle, TCS BaNCS) Show more Show less