Female Spa Therapist

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha: Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience: We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes: - A competitive salary and benefits package - High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl - A birthday day off (because your milestones matter!) - Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role: General Duties: • Greet and anticipate guest needs within the Spa and exceed their expectation at every opportunity with the highest level of personalization. • Ensure the smooth running of the Spa with clear communication with both associates and guests with appointments, retail products, providing a seamless service throughout whole Spa. • Maintain the cleanliness and hygiene of the Spa, supporting associates and specifically within the treatment rooms that they are fully stocked of all items necessary to provide all treatments. • Be consistent with presentation of the treatment’s rooms, beds, nail areas set up/ appearance and are ready to use at all times and relevant items are sterilized in the correct manner. • Be knowledgeable about and promote all services and products within the Spa, attending all necessary training courses. • In the absence of the Spa Treatment Supervisor or (Assistant) Spa Manager, carry out the duties and maintain the standards ensuring the smooth running of the Spa. • Properly care for equipment and products used throughout the spa facility. • Understand and adhere to punctuality for spa appointments. • Able to compare and contrast the different services on the menu. • Be mindful of the spa therapists’ rota to ensure business needs are met and cooperate as needed. • Ensure all therapists’ paperwork such as guest health checks are completed and updated and product sales, commissions are recorded accurately and in a timely manner. • Upsell Spa products considering guests’ needs and departments’ sales targets. Maximize department revenue achieving sales targets set by the management team. • Be alert to potential opportunities to improve service and profitability within the Spa. • Be positive within the Spa and a role model to the rest of the Spa team promoting effective communication that guests see the close team spirit and nurturing environment. • Be discreet and adhere to guest confidentiality. • Keep the Spa Treatment Supervisor, (Assistant) Spa Manager or (Assistant) Director of Wellness updated with information, complaints, queries that have arisen. • Be familiar with treatments and products that are not suitable for use during pregnancy. • Be aware and comply with Health and Safety within the Spa for both facilities, treatments, products upholding these to both guests and associates. • Handle guest questions and concerns with professionalism and courtesy. • Respond to guest requests immediately, accurately, and appropriately. • Maintain a clean, safe, stocked and well-organized work area. • Maintain spa appearance and cleanliness. • Ability to work without direct supervision. • Assist in all areas of the spa operation as directed by management. • Comfortable around guests in a state of undress. Standard Responsibilities: • Comply and adhere to the Rosewood company policies. • Take on other tasks in addition of the ones stated, in a reasonable framework. • Be a “brand ambassador” at all times and ensure brand integrity and clarity are always maintained. • Model the Company’s culture, vision, mission, and core values at all times. • Be mindful of and active in a Spa & Wellness lifestyle and strive to inspire wellness-focused change in others. • Maintain an understanding of the spa industry and spa philosophy (emotional, physical, nutrition, skin health, community.) • Understand that as a representative of Asaya they will maintain a healthy, fit appearance and a positive attitude. • Maintain personal grooming and appearance according to the standards. • Maintain a positive attitude toward guests, co-workers, subordinates, and hotel management. Avoid engaging in gossip or any dialogue that may diminish the direction and goals of the hotel and the hotel group. 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Greet and anticipate guest needs within the Spa and exceed their expectation at every opportunity with the highest level of personalization. Ensure the smooth running of the Spa with clear communication with both associates and guests with appointments, retail products, providing a seamless service throughout whole Spa. Maintain the cleanliness and hygiene of the Spa, supporting associates and specifically within the treatment rooms that they are fully stocked of all items necessary to provide all treatments. Be consistent with presentation of the treatment’s rooms, beds, nail areas set up/ appearance and are ready to use at all times and relevant items are sterilized in the correct manner. Be knowledgeable about and promote all services and products within the Spa, attending all necessary training courses. In the absence of the Spa Treatment Supervisor or (Assistant) Spa Manager, carry out the duties and maintain the standards ensuring the smooth running of the Spa. Properly care for equipment and products used throughout the spa facility. Understand and adhere to punctuality for spa appointments. Able to compare and contrast the different services on the menu. Be mindful of the spa therapists’ rota to ensure business needs are met and cooperate as needed. Ensure all therapists’ paperwork such as guest health checks are completed and updated and product sales, commissions are recorded accurately and in a timely manner. Upsell Spa products considering guests’ needs and departments’ sales targets. Maximize department revenue achieving sales targets set by the management team. Be alert to potential opportunities to improve service and profitability within the Spa. Be positive within the Spa and a role model to the rest of the Spa team promoting effective communication that guests see the close team spirit and nurturing environment. Be discreet and adhere to guest confidentiality. Keep the Spa Treatment Supervisor, (Assistant) Spa Manager or (Assistant) Director of Wellness updated with information, complaints, queries that have arisen. Be familiar with treatments and products that are not suitable for use during pregnancy. Be aware and comply with Health and Safety within the Spa for both facilities, treatments, products upholding these to both guests and associates. Handle guest questions and concerns with professionalism and courtesy. Respond to guest requests immediately, accurately, and appropriately. Maintain a clean, safe, stocked and well-organized work area. Maintain spa appearance and cleanliness. Ability to work without direct supervision. Assist in all areas of the spa operation as directed by management. Comfortable around guests in a state of undress.