Retail Store Manager

Company Description Pan Home, formerly Pan Emirates, is a leading home furnishing retailer in the region with a legacy dating back to 1992. The company successfully operates 22 showrooms across the GCC, supported by strong online and offline channels. Pan Home offers a comprehensive range of indoor and outdoor furniture and décor, curated from around the world to meet diverse customer tastes and evolving lifestyle needs. The brand focuses on affordable luxury, balancing aesthetics with functionality while delivering quality and value. Pan Home also provides end-to-end interior design services for residential and commercial spaces, offering personalized consultations and tailored design solutions. Role Description The Retail Store Manager role at Pan Home is a full-time, on-site position based in Dubai. The Retail Store Manager oversees day-to-day store operations, including staff scheduling, performance supervision, and maintaining visual merchandising standards. This role is responsible for driving sales, monitoring inventory levels, and ensuring accurate stock handling and replenishment. The manager actively engages with customers, resolves concerns, and ensures a positive in-store experience aligned with Pan Home’s brand standards. Additional responsibilities include implementing loss prevention measures, preparing sales reports, coordinating with head office teams, and supporting local marketing and promotional activities. Qualifications • Strong customer-focused skills including Customer Satisfaction and Customer Service. • Excellent Communication abilities for interacting with customers, team members, and management. • Proficiency in Store Management, including daily operations, staff supervision, and inventory control. • Knowledge of Retail Loss Prevention practices to safeguard merchandise and minimize shrinkage. • Previous experience in retail management, ideally within home furnishings or a related sector. • Ability to lead, motivate, and develop diverse teams in a fast-paced environment. • Solid numerical and analytical skills for interpreting sales data and setting performance targets. • Comfort with using POS systems and basic office software (e.g., MS Office). • Diploma or bachelor’s degree in Business, Retail Management, or a related field is preferred. • Availability to work retail hours, including weekends and holidays, as needed. Show more Show less

Oversee day-to-day store operations, including staff scheduling and performance supervision, while maintaining visual merchandising standards. Drive sales, monitor inventory levels, and ensure accurate stock handling and replenishment. Engage with customers, resolve concerns, and ensure a positive in-store experience aligned with brand standards. Implement loss prevention measures, prepare sales reports, and coordinate with head office teams. Support local marketing and promotional activities.