Lead Maintenance Services Representative - Riyadh (2 Vacant Positions)

Overview Who We Are:  Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity!   How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in an industry that’s here to stay! With our company’s history spanning over 40 years, you will have stability, career growth opportunities, and will work with the brightest minds in the industry. And we are committed to a diverse and inclusive culture that will help our organization thrive! We seek diversity in many areas such as background, culture, gender, ways of thinking, skills and more.  If you want to learn more about us visit us at www.panasonic.aero. And for a full listing of open job opportunities go to www.panasonic.aero/join-us/.   The Position Leads and mentors the line station employees and coordinates operations as assigned at the Line Stations. Oversee and perform full line maintenance which may include but is not limited to Aircraft In-Flight Entertainment and Connectivity (IFEC) systems and other aircraft equipment to ensure system serviceability and functionality. Carry out all line maintenance activities and systems: troubleshooting (within authorization) using basic computer and electronic theories as well as test equipment in accordance with regulations, policies and approved procedures. Remove and replace components and equipment in accordance with regulations, policies and procedures. Complete all administrative duties associate with maintenance actions performed. May also be line station focal. Line Maintenance responsibilities may vary by location, subject to contractual obligations. Responsibilities • Aircraft Maintenance and IFEC Systems Maintenance • Lead team, perform and certify line maintenance, including IFE, in an efficient and effective manner during transit checks in accordance with contractual obligations or Panasonic Line Maintenance Procedures (LMP) and report the findings in an efficient and effective manner. • Maintenance tasks include component replacement, adjustments, inspections, functional tests and certificating but are not limited to: • Troubleshoot (within authorization) aircraft systems to identify necessary repairs to restore to full functionality, which may require the removal and replacement of defective line replaceable units (LRU). • Remove and replace LRUs in accordance with all approved applicable reference documentation. • Perform Cabin Sweeps in accordance with contractual obligations or approved company procedures and report findings. • Perform Built-in Test (BIT) and manual testing. • Assist with Software and Media Loading. • Clean components and equipment racks in accordance with contractual obligations. • Complete aircraft documentation in accordance with regulatory and contractual obligations. • Perform defect rectification on airframe, engine and systems in accordance with contractual obligations. • Ensure timely escalation and coordination with Supervisor or Manager of any problem occurring in the assigned aircraft area. • Perform other reasonable related duties as assigned by Supervisor or Management. • May be required to work on other aircraft equipment as trained and authorized. • Communicate and interface with the customer. • Certify for all work completed under a company issued or airline issued authority in accordance with governing regulations. • Coordinate between the customer and Panasonic Avionics Corporation (PAC) divisions to monitor system performance against contractual level. • Actively promote the PAC Safety Management System (SMS) culture. • Perform and maintain high quality standards to ensure Panasonic and Airline Quality Assurance (QA) processes are followed. • Lead • Mentoring, coaching, allocating & assigning daily schedules and tasks, as needed. • Lead station operations, optimizing resources utilization and expense. • Produce the shift roster to meet contractual obligations and operational requirements. • Ensures staff comply with PAC and customer procedures. • Ensure resources, including tools and test equipment, are available to maintain customer contractual obligations and compliance with regulatory requirements • Administrative • Accurate completion of Panasonic and airline required maintenance documentation, including electronic data entry and/or paper based systems within a timely manner to meet QA standards. • Execute and monitor inventory, cycle counting, packaging and shipping of inventory. • Maintain high standards of health and safety, housekeeping and tool care. • Perform other reasonable related duties as assigned by immediate Supervisor or Management. Qualifications • Secondary/high school diploma or equivalent. • Valid aircraft maintenance license, such as a GACA Mechanic License for Airframe, Powerplant, or Avionics, as applicable. • Minimum of six years of aircraft maintenance experience, including at least three years exercising certification privileges as RTS staff. • Experience managing, supervising, and leading a team. • IFE experience is considered an advantage. • Demonstrated ability to work in a team environment. • Ability to understand wiring diagrams and other technical documentation. • Ability to follow standard practices and procedures in analyzing situations and data from which answers can be obtained to rectify defects and restore system functionality. • Excellent communication skills. • Demonstrated ability to supervise and coach subordinates. • Exhibit supervisory skill and ability to lead staff and coordinate shift activity. • Demonstrated ability to work in a high-stress, high-pressure environment. • Proficient in Word, Excel, Outlook (MS products). • Use professional concepts while applying company policies and procedures to resolve a variety of issues. • Ability to Read, Write and Speak English easily and accurately. • Must have the legal right to work in assigned country through nationality, visa or work permits. • Ability to pass extensive security and background checks. • May require both international and domestic travel, up to 25% of time, to other line station locations to provide relief from time to time as required. • Must hold a valid driver’s license and be able to meet the requirements of the airport authority for access and vehicle operation on their premises. • Required to work a rotating shift roster that spans 24 hours, 7 days a week, 365 days a year. Working Conditions/Environment • May have exposure to extreme temperatures (hot or cold), depending on location. • Outdoor work in various weather conditions, depending on location. • May work in confined or enclosed spaces. • May stand or walk for extended periods. • Frequent exposure to loud noise levels, depending on location. • May work in dusty or poorly ventilated areas, depending on location. • Frequent work near moving machinery or equipment. • May have exposure to heights or elevated work areas, depending on location. • Lifting or moving heavy objec

Secondary/high school diploma or equivalent. Valid aircraft maintenance license, such as a GACA Mechanic License for Airframe, Powerplant, or Avionics, as applicable. Minimum of six years of aircraft maintenance experience, including at least three years exercising certification privileges as RTS staff. Experience managing, supervising, and leading a team. IFE experience is considered an advantage. Demonstrated ability to work in a team environment. Ability to understand wiring diagrams and other technical documentation. Ability to follow standard practices and procedures in analyzing situations and data from which answers can be obtained to rectify defects and restore system functionality. Excellent communication skills. Demonstrated ability to supervise and coach subordinates. Exhibit supervisory skill and ability to lead staff and coordinate shift activity. Demonstrated ability to work in a high-stress, high-pressure environment. Proficient in Word, Excel, Outlook (MS products). Use professional concepts while applying company policies and procedures to resolve a variety of issues. Ability to Read, Write and Speak English easily and accurately. Must have the legal right to work in assigned country through nationality, visa or work permits. Ability to pass extensive security and background checks. May require both international and domestic travel, up to 25% of time, to other line station locations to provide relief from time to time as required. Must hold a valid driver’s license and be able to meet the requirements of the airport authority for access and vehicle operation on their premises. Required to work a rotating shift roster that spans 24 hours, 7 days a week, 365 days a year.

Aircraft Maintenance and IFEC Systems Maintenance Lead team, perform and certify line maintenance, including IFE, in an efficient and effective manner during transit checks in accordance with contractual obligations or Panasonic Line Maintenance Procedures (LMP) and report the findings in an efficient and effective manner. Maintenance tasks include component replacement, adjustments, inspections, functional tests and certificating but are not limited to: Troubleshoot (within authorization) aircraft systems to identify necessary repairs to restore to full functionality, which may require the removal and replacement of defective line replaceable units (LRU). Remove and replace LRUs in accordance with all approved applicable reference documentation. Perform Cabin Sweeps in accordance with contractual obligations or approved company procedures and report findings. Perform Built-in Test (BIT) and manual testing. Assist with Software and Media Loading. Clean components and equipment racks in accordance with contractual obligations. Complete aircraft documentation in accordance with regulatory and contractual obligations. Perform defect rectification on airframe, engine and systems in accordance with contractual obligations. Ensure timely escalation and coordination with Supervisor or Manager of any problem occurring in the assigned aircraft area. Perform other reasonable related duties as assigned by Supervisor or Management. May be required to work on other aircraft equipment as trained and authorized. Communicate and interface with the customer. Certify for all work completed under a company issued or airline issued authority in accordance with governing regulations. Coordinate between the customer and Panasonic Avionics Corporation (PAC) divisions to monitor system performance against contractual level. Actively promote the PAC Safety Management System (SMS) culture. Perform and maintain high quality standards to ensure Panasonic and Airline Quality Assurance (QA) processes are followed. Lead station operations, optimizing resources utilization and expense. Produce the shift roster to meet contractual obligations and operational requirements. Ensures staff comply with PAC and customer procedures. Ensure resources, including tools and test equipment, are available to maintain customer contractual obligations and compliance with regulatory requirements. Accurate completion of Panasonic and airline required maintenance documentation, including electronic data entry and/or paper based systems within a timely manner to meet QA standards. Execute and monitor inventory, cycle counting, packaging and shipping of inventory. Maintain high standards of health and safety, housekeeping and tool care. Perform other reasonable related duties as assigned by immediate Supervisor or Management.